Senior Clinical Support Worker

Job summary

Are you a Clinical Support Worker looking to take the next step in your career? We\’re looking for enthusiastic and motivated Senior Clinical Support Workers to join our teams at St Jamess Hospital:

We have full-time posts that will be based in the Adult Cystic Fibrosis Ward (J06) Caring for younger adults with Cystic Fibrosis, L18 Cardiology Ward and L20 CCU cardiology ward.

This role requires a compassionate, patient-centered approach with a focus on providing high quality care.

What We\’re Looking For:

Experience with looking after people with long term conditions

Excellent communication skills to engage with our diverse patient groups

Ability to work well in a multidisciplinary team and adapt in a fast-paced environment

Passion for delivering high-quality, patient-centered care

If youre ready to make a difference and advance your career, apply now and join our dedicated team.=

Main duties of the job

Key Responsibilities:

Provide direct and indirect patient care in support of the multidisciplinary team, helping manage complex respiratory conditions.

Undertake delegated clinical duties such as cannulation, venepuncture and ECG\’s under supervision.

Lead in providing exemplary personalised patient centred care.

On J09 Lead and mentor a team of Clinical Support Workers and Apprentices, ensuring the smooth running of the ward.

Build close professional relationships with patients to support their physical and psychological recovery.

Maintain a safe, effective care environment that promotes patient well-being and aligns with Trust policies and statutory requirements.

Work collaboratively in a multidisciplinary team, taking initiative to achieve the best patient outcomes.

If you\’re passionate about advancing your career in a supportive, dynamic environment, apply today and help deliver exceptional care to those who need it most.

About us

Leeds Teaching Hospitals NHS Trust is one of the largest acute health providers in the UK and based in one of the fastest growing and vibrant cities in the north.

At Cardio-Respiratory CSU, we aim to be a fair and supportive CSU with positive, caring teams who are champions of the Leeds Way values. Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are:

Patient-centred

Collaborative

Fair

Accountable

Empowered

Leeds Teaching Hospitals is committed to our process of redeploying \’at risk\’ members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Details Date posted

20 February 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9298-NUR-778

Job locations

St. James\’s University Hospital

Beckett Street

Leeds

LS9 7TF

Job description Job responsibilities

PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY

Communication and Working Relationship

Establish and maintain effective communication with patients, families, carers and patient groups

Develop and maintain appropriate relationships, communication and teamwork with members of the multi-disciplinary team within the ward/department

Assist in the welcome and reception of patients into the clinical area

Demonstrate a variety of communication skills with patients who may have communication needs and difficulties e.g. confusion, dementia or other linguistic issues

Communicate effectively with all health, social care providers, voluntary sectors and emergency services

Maintain clear, concise and legible documentation adhering to standards in accordance with Trust policies and guidance

Ensure compliance with Trust policies and procedures regarding confidentiality of data and data security

Communicate with colleagues and members of the multi-disciplinary team clearly and effectively in written, verbal andelectronic format (this may include accessing and updating patient records on central databases or electronic systems).

Participate in and contribute to local audits (e.g. hand hygiene audit)

Escalate concerns with regards to patients physical or psychological needs, or changes in their clinical condition to a registered practitioner within appropriate time frames

Effective use of communication skills when responding to patients, relatives or carers concerns and complaints, contributing to the ward, unit or department team action plan to achieve local resolution.

Ensures, in liaison with registered practitioners that interpreters are utilised as appropriate to support patients understanding and communication needs.

Ability to answer phone, effectively managing the enquiry

Clinical Responsibilities

Provide and deliver a high standard of compassionate nursing care recognising and meeting the specific needs of the patients

Following training and assessment, competently undertake clinical activities relevant to the post and clinical area as agreed

Acknowledge any limitations of competence in accepting care activities outside agreed limitations and inform a registered practitioner

Assist in planning, implementation and evaluation of individual programmes of care for patients

Document interventions performed and care delivered, ensuring that record is countersigned by a registered practitioner where appropriate.

Assist in the recording of fluid balance, reporting discrepancies to a registered practitioner.

Assist the patient with all aspects of their personal hygiene.

Assist in the safe moving and handling of all patients utilising appropriate equipment.

Assist the patient with their elimination needs; including bowel and urinary catheter care.

Provide care for patients with reduced mobility; to include skin integrity, pressure area care and measurement and application of anti-embolic stockings

Assist in ensuring patients nutritional needs are met.

Carry out clinical observations on patients, recognising, recording and reporting abnormalities and changes in patients condition to the registered practitionerUtilise early warning score indicators (e.g. NEWS) to recognise any patient deterioration/sudden change in condition, reporting immediately to the registered practitioner.

Prepare and undertake interventions consistent with evidence based practice, through applying knowledge and skills to determine nature of the clinical care intervention required to meet patients requirements for care.

Assist in the provision of patient centred enhanced care, utilising a range of therapeutic interventions based on the enhanced care risk assessment. Reporting any deterioration, or changes in condition to the registered practitioner.

Evaluate and review the effect of any interventions and the patients agreed plan of care and report outcomes of interventions to the registered practitioner.

Collect equipment for clinical procedures as directed by the registered practitioner. Safely dispose of equipment, post procedure, restocking where appropriate

Assist in safe and appropriate use and maintenance of equipment

Assist in the correct handling and dispatch of specimens

Safe disposal of soiled linen and clinical waste from the wardor department

Participate in the process of involving relatives and or carers in the provision of patient care

Contribute to the psychological and or spiritual needs of patients using diversionary and comfort measures as appropriate

Acts as a chaperone as per chaperone policy.

Assist in the performing of last offices for deceased patients.

Undertake the escort of patients to other departments and ward as instructed by a registered practitioner

Organise and prioritise time effectively

Undertake duties on different wards, departments or clinical areas as and when required by service demands or patient need.

Act in such a way that safeguards the health and wellbeing of children & vulnerable adults at all times. Is familiar with and adheres to, the LTHT safeguarding policies.

Other Responsibilities

Participate in the use of the Leeds Improvement Method to improve the quality and safety of the service.

Contribute to the prevention and control of infection in line with Trust guidelines

Assist in maintenance of accurate records and documentation, with regard to legal requirements, confidentiality and management of information.

Ensure that essential information on the patients condition and progress is recorded in accordance with Trust guidelines

Understand the need to maintain and respect patient confidentiality

Promote and value the rights, responsibilities and diversity of people ensuring religious and cultural needs are addressed

Job description Job responsibilities

PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY

Communication and Working Relationship

Establish and maintain effective communication with patients, families, carers and patient groups

Develop and maintain appropriate relationships, communication and teamwork with members of the multi-disciplinary team within the ward/department

Assist in the welcome and reception of patients into the clinical area

Demonstrate a variety of communication skills with patients who may have communication needs and difficulties e.g. confusion, dementia or other linguistic issues

Communicate effectively with all health, social care providers, voluntary sectors and emergency services

Maintain clear, concise and legible documentation adhering to standards in accordance with Trust policies and guidance

Ensure compliance with Trust policies and procedures regarding confidentiality of data and data security

Communicate with colleagues and members of the multi-disciplinary team clearly and effectively in written, verbal andelectronic format (this may include accessing and updating patient records on central databases or electronic systems).

Participate in and contribute to local audits (e.g. hand hygiene audit)

Escalate concerns with regards to patients physical or psychological needs, or changes in their clinical condition to a registered practitioner within appropriate time frames

Effective use of communication skills when responding to patients, relatives or carers concerns and complaints, contributing to the ward, unit or department team action plan to achieve local resolution.

Ensures, in liaison with registered practitioners that interpreters are utilised as appropriate to support patients understanding and communication needs.

Ability to answer phone, effectively managing the enquiry

Clinical Responsibilities

Provide and deliver a high standard of compassionate nursing care recognising and meeting the specific needs of the patients

Following training and assessment, competently undertake clinical activities relevant to the post and clinical area as agreed

Acknowledge any limitations of competence in accepting care activities outside agreed limitations and inform a registered practitioner

Assist in planning, implementation and evaluation of individual programmes of care for patients

Document interventions performed and care delivered, ensuring that record is countersigned by a registered practitioner where appropriate.

Assist in the recording of fluid balance, reporting discrepancies to a registered practitioner.

Assist the patient with all aspects of their personal hygiene.

Assist in the safe moving and handling of all patients utilising appropriate equipment.

Assist the patient with their elimination needs; including bowel and urinary catheter care.

Provide care for patients with reduced mobility; to include skin integrity, pressure area care and measurement and application of anti-embolic stockings

Assist in ensuring patients nutritional needs are met.

Carry out clinical observations on patients, recognising, recording and reporting abnormalities and changes in patients condition to the registered practitionerUtilise early warning score indicators (e.g. NEWS) to recognise any patient deterioration/sudden change in condition, reporting immediately to the registered practitioner.

Prepare and undertake interventions consistent with evidence based practice, through applying knowledge and skills to determine nature of the clinical care intervention required to meet patients requirements for care.

Assist in the provision of patient centred enhanced care, utilising a range of therapeutic interventions based on the enhanced care risk assessment. Reporting any deterioration, or changes in condition to the registered practitioner.

Evaluate and review the effect of any interventions and the patients agreed plan of care and report outcomes of interventions to the registered practitioner.

Collect equipment for clinical procedures as directed by the registered practitioner. Safely dispose of equipment, post procedure, restocking where appropriate

Assist in safe and appropriate use and maintenance of equipment

Assist in the correct handling and dispatch of specimens

Safe disposal of soiled linen and clinical waste from the wardor department

Participate in the process of involving relatives and or carers in the provision of patient care

Contribute to the psychological and or spiritual needs of patients using diversionary and comfort measures as appropriate

Acts as a chaperone as per chaperone policy.

Assist in the performing of last offices for deceased patients.

Undertake the escort of patients to other departments and ward as instructed by a registered practitioner

Organise and prioritise time effectively

Undertake duties on different wards, departments or clinical areas as and when required by service demands or patient need.

Act in such a way that safeguards the health and wellbeing of children & vulnerable adults at all times. Is familiar with and adheres to, the LTHT safeguarding policies.

Other Responsibilities

Participate in the use of the Leeds Improvement Method to improve the quality and safety of the service.

Contribute to the prevention and control of infection in line with Trust guidelines

Assist in maintenance of accurate records and documentation, with regard to legal requirements, confidentiality and management of information.

Ensure that essential information on the patients condition and progress is recorded in accordance with Trust guidelines

Understand the need to maintain and respect patient confidentiality

Promote and value the rights, responsibilities and diversity of people ensuring religious and cultural needs are addressed

Person Specification Qualifications Essential

• NVQ3 in Health and Social Care, Diploma in Health Level 3, Diploma in Health and Social Care Level 3 or equivalent health care related qualification7

Desirable

• Basic skills Maths and English Level 2 (equivalent of GCSE 4-9 (A*-C)).

Experience Essential

• Significant experience of working within a healthcare setting delivering personal and clinical care.
• Utilisation of planning and organisational skills
• Insight into roles responsibilities of post.
• Basic IT skills.

Desirable

• Interest in looking after people with Long Term Conditions.
• Outstanding Communication Skills

Skills & behaviours Essential

• Caring and motivated
• Interpersonal skills, confident and enthusiastic
• Compassionate
• Reliable and trustworthy
• Willingness to learn and develop their role

Person Specification Qualifications Essential

• NVQ3 in Health and Social Care, Diploma in Health Level 3, Diploma in Health and Social Care Level 3 or equivalent health care related qualification7

Desirable

• Basic skills Maths and English Level 2 (equivalent of GCSE 4-9 (A*-C)).

Experience Essential

• Significant experience of working within a healthcare setting delivering personal and clinical care.
• Utilisation of planning and organisational skills
• Insight into roles responsibilities of post.
• Basic IT skills.

Desirable

• Interest in looking after people with Long Term Conditions.
• Outstanding Communication Skills

Skills & behaviours Essential

• Caring and motivated
• Interpersonal skills, confident and enthusiastic
• Compassionate
• Reliable and trustworthy
• Willingness to learn and develop their role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details Employer name

Leeds Teaching Hospitals

Address

St. James\’s University Hospital

Beckett Street

Leeds

LS9 7TF

Employer\’s website

(Opens in a new tab)

Employer details Employer name

Leeds Teaching Hospitals

Address

St. James\’s University Hospital

Beckett Street

Leeds

LS9 7TF

Employer\’s website

(Opens in a new tab)