Ward Environment Support Staff in Leeds

Would you like to join a dynamic, positive and friendly team working in a fast-paced environment? Are you a non-clinical support worker that would like to develop your skills? We are delighted to provide this exciting opportunity for an enthusiastic and hardworking individual to join the team on L19, LGI. We are looking for a committed individual to work in this challenging yet rewarding environment. You will be contributing to the maintenance and cleanliness of an environment to enable the delivery of safe and effective care. You will need to be adaptable to an ever-changing environment. The post will be part-time working 28.5hrs. This post will cover occasional weekends and bank holidays.

Main duties of the job:

• This role is to provide a range of direct or indirect supervised non-clinical duties within a designated clinical area.
• The role will be supportive in keeping the ward environment safe, clean and tidy.
• You will be a central point of communication between the department and medical physics to ensure equipment is returned, repaired, and/or serviced in a timely manner.
• The duties of the role also include answering phones, cleaning equipment, setting up equipment under supervision, cleaning and making of beds, assisting in the ordering and maintaining stock levels, and any other general non-clinical duties required.
• Being a point of communication to meet and greet patients, family or carers and provide family and carer support.

About us:

Leeds Teaching Hospitals NHS Trust is one of the largest acute health providers in the UK and based in one of the fastest growing and vibrant cities in the north. At Cardio-Respiratory CSU, we aim to be a fair and supportive CSU with positive, caring teams who are champions of the Leeds Way values. Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are: Patient-centred, Collaborative, Fair, Accountable, Empowered.

Job responsibilities:

• Support team members with appropriate activities.
• Provide administrative and clerical support to the professional teams as required.
• Liaise closely with ward manager to ensure ward/department needs are met.
• Clean and set up equipment.
• Maintain a clean and safe environment.
• The disposal of refuse in accordance with Trust policy and the cleaning of refuse holders.
• The changing of curtains and blinds as necessary.
• Work with the clinical team and supplies department to maintain effective materials management within the department.
• Work with the clinical team and medical physics to maintain effective equipment management within the department.
• The use of floor maintenance machines and other equipment as required.
• The removal of rubbish and soiled (infected) linen and waste to designated areas in line with Trust Infection Prevention and Control Policy/Waste Policy.
• Act on feedback given from any quality control system.
• To carry out cleaning in alignment with the Trust procedures, for red (HPV/SI clean), amber (source isolation) and green (standard) cleaning requests.
• Maintain the cleanliness of all equipment used, aligned to role.
• Using electronic systems to ensure stock is available on wards/departments for clinical teams.

Portering:

• The collection and returns of blood products via the blood tracking system and also the collection of specimens from wards and departments ensuring if there is protocol in place for chain of evidence that this documentation is completed.
• To report any security matters which seem irregular and escalate to the relevant department.
• To ensure equipment is in good working order and use it to maximum efficiency. Reporting faults and breakdowns immediately to the nurse in charge.
• The moving & handling of (cumbersome and over 15kg) materials; patients (acutely ill and/or from A & E resus) goods and valuables, equipment, pumps, drip stands, bladder scanner, heart monitors and fluoroscopy equipment to and from appropriate wards and departments as required using appropriate manual handling equipment.
• Collecting and delivering trolleys, wheelchairs, confidential medical records, pathology reports from all departments and clinics to all wards.
• Collecting and delivering of drugs/medicines/specimens/food packs from areas to wards.
• Provide equipment when deemed necessary to support crash calls.

Person Specification:

Experience:

• Essential: Experience in patient confidentiality and understanding that patients have an entitlement to have their affairs dealt with in a confidential manner.
• Desirable: An understanding of cleaning practices within a healthcare setting, previous hospital environment experience, working in a patient/clinical setting.

Qualifications:

• Essential: Maths and English GCSE grades A-E or equivalent Level 1 Literacy or Numeracy. Willing to undergo training as required induction and on-the-job training as required to be able to perform the role.
• Desirable: Health & Safety / COSHH / Moving & Handling training/awareness, Customer Care Training, relevant occupational in-house cleaning.

Skills & behaviours:

• Essential: Ability to communicate effectively in both verbal and written, ability to work under own initiative and as part of a multidisciplinary team, conduct self in a polite professional manner, caring, motivated and have the ability to organise workload, excellent interpersonal skills.
• Desirable: Dedicated to support the development of a high-quality service and patient care.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details:

Employer name: Leeds Teaching Hospitals

Address: Leeds General Infirmary, Great George Street, Leeds, LS13EX