At a Glance
- Tasks: Provide essential administrative support in a fast-paced hospital ward environment.
- Company: Join the Leeds Teaching Hospitals NHS Trust, a leader in healthcare.
- Benefits: Flexible shifts, supportive induction, and opportunities for skill development.
- Other info: Inclusive workplace with strong support for new starters.
- Why this job: Be part of a dynamic team making a real difference in patient care.
- Qualifications: Enthusiasm and motivation to thrive in a collaborative setting.
The predicted salary is between 23970 - 25474 £ per year.
We are delighted to offer 7 full-time Ward Clerk positions within our dynamic Specialty and Integrated Medicine team at St. James University Hospital. We are looking for enthusiastic, motivated individuals who thrive in a fast-paced environment and enjoy the variety and energy that comes with a role where no two days are ever the same. If you take pride in delivering excellent administrative support and enjoy being an essential part of a ward team, this could be the perfect opportunity for you!
What we offer:
- Shift patterns across a 7-day rota, between 07:00 and 20:00
- The opportunity to work collaboratively while also supporting different wards when needed, keeping your role varied and engaging
- A supportive 2-week supernumerary induction, where you'll:
- Shadow experienced ward clerks across multiple wards
- Gain hands-on experience with systems and processes
- Discover different working styles and routines
- Build confidence before stepping into your own ward-based role
This is a fantastic chance to develop your skills, build confidence, and become part of a welcoming, supportive team within one of Leeds' leading hospitals. Ready for a role that challenges, supports, and inspires you?
Main duties of the job
Specialty and Integrated Medicine (SIM) encompasses a wide range of services within the Trust, including the Centre for Older Adults, HIV Outpatients, Infectious Diseases, General Internal Medicine, and Diabetes and Endocrinology. All of these services form part of Leeds Teaching Hospitals NHS Trust (LTHT). The role will be primarily based at St. James University Hospital, including the Gledhow Wing, Lincoln Wing, and Beckett Wing.
SIM is supported by a large, dedicated, and hardworking team that provides administrative support across 15 wards within the CSU. These include two admission wards, an Infectious Diseases ward, a Diabetes and Endocrinology ward, a General Medicine ward, and several Older Peoples Medicine base wards. As the CSU continues to evolve, with new wards opening and services expanding, the team continues to grow and strengthen.
Our ward clerks work full-time in complementary patterns, collaborating closely and adjusting shifts where necessary to ensure consistent ward coverage, including during periods of annual leave. The team fosters a positive and supportive working environment, where colleagues consistently demonstrate professionalism, teamwork, and a friendly, approachable attitude.
We pride ourselves on being a welcoming, inclusive team, offering strong support to new starters and ensuring that all staff members feel valued and assisted at all times.
Job responsibilities
Key duties include maintaining and updating PAS and PPM systems, as well as ensuring the accuracy of ward registers. The role involves handling telephone calls and messages from staff, other departments, CSUs, external trusts, and relatives in a timely and professional manner. Responsibilities also include arranging patient transport for discharges, transfers, and inpatient appointments, as well as booking follow-up appointments for discharged patients. Additional administrative tasks include accurately documenting all patient admissions, discharges, and transfers, monitoring and maintaining adequate ward stock levels, ordering necessary equipment, and reporting any faults or maintenance issues promptly. The role requires providing administrative support to the nurse in charge, contributing to the efficient day-to-day operation of the ward. This includes supporting processes that ensure the smooth and timely movement of patients through the department, in line with emergency care standards.
About Leeds Teaching Hospital NHS Trust
Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are:
- Patient-centred
- Collaborative
- Fair
- Accountable
- Empowered
All our actions and endeavours will be guided and evaluated through these values. We’re committed to recruiting exceptional people to deliver outstanding services across Leeds Teaching Hospitals NHS Trust and helping every colleague reach their full potential. We’re looking for a compassionate, inclusive, and collaborative leader who shares our values and can build strong partnerships. We warmly invite applications from people from a variety of backgrounds and sectors, and are especially keen to hear from individuals from a minority ethnic background. We’re dedicated to creating a diverse and inclusive environment where everyone feels valued, supported, and has a true sense of belonging, as we work together to deliver the best in healthcare to the people of Leeds and beyond.
Sponsorship Eligibility
To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application.
We reserve the right to close this advert early if we receive a high number of suitable applications.
Person Specification
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Ward Clerk in Leeds employer: Leeds Teaching Hospitals
At Leeds Teaching Hospitals NHS Trust, we pride ourselves on fostering a supportive and inclusive work environment where every team member is valued. As a Ward Clerk, you'll benefit from comprehensive training, collaborative teamwork across various wards, and opportunities for personal and professional growth within one of Leeds' leading hospitals. Join us to be part of a dedicated team that is committed to delivering exceptional patient care while enjoying a dynamic and rewarding workplace culture.
StudySmarter Expert Advice🤫
We think this is how you could land Ward Clerk in Leeds
✨Tip Number 1
Network like a pro! Reach out to current or former ward clerks at St. James's University Hospital on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the job.
✨Tip Number 2
Prepare for the interview by practising common questions related to administrative support in a healthcare setting. Think about how you can showcase your organisational skills and ability to handle a fast-paced environment.
✨Tip Number 3
Show your enthusiasm! During the interview, express your passion for working in healthcare and your eagerness to be part of a supportive team. Let them know you’re ready to contribute to the positive environment they pride themselves on.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Leeds Teaching Hospitals NHS Trust family.
We think you need these skills to ace Ward Clerk in Leeds
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Ward Clerk role. We want to see how you can contribute to our dynamic team at St. James's University Hospital!
Show Your Enthusiasm:Let your passion for delivering excellent administrative support shine through in your application. We love candidates who are motivated and excited about being part of a fast-paced environment like ours!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your relevant experience and skills, so we can easily see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way to ensure it gets to us directly and helps us keep track of all applications efficiently.
How to prepare for a job interview at Leeds Teaching Hospitals
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Ward Clerk. Familiarise yourself with the key duties mentioned in the job description, such as maintaining patient records and handling calls. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Team Spirit
Since the role involves working closely with a team, be prepared to discuss your experiences in collaborative environments. Share examples of how you've supported colleagues or contributed to a positive team atmosphere. This will highlight your ability to fit into their supportive culture.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of scenarios where you had to manage multiple tasks or deal with difficult calls. Practising these responses will help you feel more confident during the interview.
✨Emphasise Your Communication Skills
As a Ward Clerk, effective communication is key. Be ready to discuss how you handle communication with patients, staff, and other departments. Highlight any relevant experience you have in managing sensitive information or providing excellent customer service.
