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- Tasks: Coordinate patient services and manage outpatient activities in a dynamic healthcare environment.
- Company: Join the Leeds Teaching Hospitals NHS Trust, a leader in patient care.
- Benefits: Gain valuable experience in healthcare administration with potential for career growth.
- Other info: 12-month fixed term role with opportunities to learn and grow in a busy service.
- Why this job: Make a real difference in patients' lives while developing your skills in a supportive team.
- Qualifications: Good education, management experience, and familiarity with patient administration processes.
The predicted salary is between 29970 - 36483 £ per year.
An exciting opportunity has arisen for a motivated and proactive Band 5 Patient Services Coordinator to join the Vascular Surgery team within Trauma Related Services at Leeds Teaching Hospitals NHS Trust at Leeds General Infirmary for a 12 month fixed term basis for maternity leave cover.
Main duties of the job
You will work closely alongside an experienced Patient Services Coordinator who oversees acute admissions as well as providing managerial support to the secretarial staff and responsibility for the day-to-day operational management of the patient administration service. Applicants should have a broad spectrum of patient administration skills and be able to demonstrate understanding of the patient administration processes within LTHT.
Responsibilities
This is a pivotal role within a busy and high performing service. The successful candidate will play a central part in managing outpatient activity, supporting the wider administrative team, and helping to coordinate care for our high risk patients awaiting surgery. The successful applicant will be responsible for maintaining our Referral to Treatment (RTT) trajectory during this period with support from the Business Manager.
Person Specification
Qualifications
- Good general standard of education
- A management or supervisory qualification
Experience
- Experience of managing a team of administration staff
- Experience of managing a waiting list, including familiarity with PTLs
- Experience of working with clinicians
- Experience of service re-design
Sponsorship Eligibility
To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Patient Services Co-ordinator in Leeds employer: Leeds Teaching Hospitals
Contact Detail:
Leeds Teaching Hospitals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Services Co-ordinator in Leeds
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Leeds Teaching Hospitals NHS Trust on LinkedIn. A friendly chat can give us insider info about the role and help us stand out.
✨Tip Number 2
Prepare for the interview by practising common questions related to patient administration. We should also think of examples from our past experiences that showcase our skills in managing teams and waiting lists.
✨Tip Number 3
Show our passion for patient care! During the interview, let’s express why we want to work in Vascular Surgery and how we can contribute to the team’s success in managing outpatient activity.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email to Gemma Davis can keep us fresh in their minds and show our enthusiasm for the role.
We think you need these skills to ace Patient Services Co-ordinator in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Patient Services Coordinator role. Highlight your relevant experience in patient administration and any management skills you have. We want to see how your background fits with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills can benefit our team. Keep it concise but engaging – we love a good story!
Showcase Your Teamwork Skills: Since this role involves working closely with others, make sure to highlight your teamwork experience. Share examples of how you've successfully collaborated with colleagues or managed a team in the past. We value collaboration at StudySmarter!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it makes the process smoother for everyone involved. We can't wait to hear from you!
How to prepare for a job interview at Leeds Teaching Hospitals
✨Know Your Stuff
Make sure you understand the patient administration processes within Leeds Teaching Hospitals NHS Trust. Brush up on your knowledge about managing waiting lists and the Referral to Treatment (RTT) trajectory, as these are key aspects of the role.
✨Show Your Team Spirit
This role involves working closely with an experienced Patient Services Coordinator and supporting the wider administrative team. Be ready to discuss your experience in managing teams and how you can contribute to a collaborative environment.
✨Prepare for Real Scenarios
Think of examples from your past experiences where you've successfully managed outpatient activity or dealt with high-risk patients. Being able to share specific situations will demonstrate your capability and readiness for the role.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics or the challenges they face in patient administration. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.