Learning Facilitator (XR04) in Leeds

Are you passionate about growing and developing our future health care support worker (HCSW) workforce? We are seeking an enthusiastic and diligent Learning Facilitator, someone who understands that people and values come first and can motivate colleagues through a shared vision to deliver the highest quality workforce within our busy organisation here at Leeds Teaching Hospitals NHS Trust. This is a unique and exciting opportunity to join the Workforce Development Team providing stretch, growth and challenge for the successful candidate.

The Workforce Development Team are a multiple award-winning team and have a shared purpose to always act with integrity, to embody professionalism and empower each other to achieve success. The team strives to inspire and shape our health care support worker workforce through role modelling Leeds Way Values and behaviours, delivering high quality educational programmes and providing pastoral support. The post holder will advocate for and promote an open, inclusive dialogue ensuring psychological safety with compassionate leadership.

Main duties of the job:

• The post holder will play an essential role supporting the corporate education team and clinical service units by facilitating education, training and practice development to establish a high standard of education for all unregistered healthcare practitioners and learners.
• The post holder will be responsible for the organisation and delivery of practical and theoretical training programmes especially the New to Care preparation programme and the virtual pathway for the care certificate programme, while supporting attainment of competencies in the clinical area.
• The job holder will support the development of interdisciplinary and cross-organisational working to ensure the sharing of good practice and delivery of high quality, effective and efficient care, and leading and promoting audit, presenting findings and making suggestions to service delivery.
• The post holder will be able to thrive in a challenging and fast-paced environment, be comfortable with continual improvement and change management processes.

Key Responsibilities:

• The ability to work clinically, have a strong clinical background and can support ED during wintertime.
• Support the recruitment cycles and be confident with leading interviews.
• Deliver and facilitate the New to Care preparation programme.
• Support the virtual pathway for the Care Certificate.
• Have a strong working knowledge of the Care Certificate and the standards within it.
• Provide practice-based support and pastoral support.

About us:

Leeds Teaching Hospitals NHS Trust is one of the largest acute healthcare providers in the UK and based in one of the fastest growing and vibrant cities in the north. Come and join our team in Leeds and become part of The Leeds Way sharing our vision and values. Our Trust is recognised for our staff engagement, great care and rated GOOD by the Care Quality Commission. At Leeds Teaching Hospitals, we aim to be a fair and supportive Trust with positive, caring teams who are champions of the Leeds Way values.

Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are: Patient-centred, Collaborative, Fair, Accountable, Empowered.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Job responsibilities:

• The post holder will help to champion and co-ordinate the development of the Clinical Support Workers (CSWs) who are new to the trust and to the care environment.
• This will include supporting the delivery of the Care Certificate Programme and other clinical educational programmes to support learning opportunities linked to the requirement of the CSW role.
• The post holder will be able to prioritise duties with the support of the education practitioner, and be accountable for their own actions and demonstrate initiative and ability to work autonomously with minimal direct supervision, but must work within their level of competence.
• The post holder will, in the first instance, implement and support the delivery of educational programmes across Leeds Teaching Hospitals, such as the Care Certificate programme and the New to Care Preparation Programme.
• This will include supporting CSWs in clinical areas by assessing their competence to achieve a high level of clinical care through the practice and attainment of the care certificate performance document.
• There will also be the opportunity to be involved in other workforce and education projects within the team to shape the future of our workforce.

PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY:

• Deliver the New to Care Preparation programme every month, identifying and implementing support mechanisms to be put in place for individuals and identified groups of learners to ensure maximum opportunity to succeed.
• Organise and lead on the interview process for New to Care candidates and understand values based inclusive recruitment.
• To support with assessment planning, observation of work activities, assessment of underpinning knowledge, recording judgements and portfolio building - which can be electronic and paper based.
• Undertake clinical assessments on CSWs performance identifying and creating action support plans as required.
• Inspiring and motivating Learners to achieve.
• Support and assess Clinical Support Workers (CSW) in clinical areas to achieve a high level of clinical care in line with the Care Certificate performance document.
• Promoting the use of education and training in the development of a skilled support staff workforce by being a visible presence and acting as an apprenticeship advocate across the Trust.
• Assist in the implementation of Trust-wide nursing, midwifery and allied health professions (AHP) policies and practice guidelines.
• Provide high quality care as an expert practitioner and act as a role model and resource for advice, support and guidance, demonstrating the role of a CSW.
• Ensure and promote the maintenance of a safe, clean and secure working environment.
• Supervise and maintain accurate records using the Leeds Teaching Hospitals Trust and partner organisations documentation and electronic staff records (ESR).
• Undertake duties on other wards or departments as and when required by service demands or patient need.
• Have knowledge and understanding of completing competency assessments using observation or evidence of learning.

Education and Training:

• To support the co-ordination, facilitation and delivery of the Care Certificate programme for CSW or other non-qualified roles.
• To work in conjunction with nursing educators to promote and support the delivery of a range of generic and bespoke learning activities for new and existing CSW.
• To set up and prepare teaching rooms and learning resources and to facilitate our virtual learning programme.
• To provide support, guidance, mentorship, and coaching to individuals staff that are undergoing a performance review due to concerns raised regarding capability.
• To support the nursing education team in evaluating the effectiveness of learning activities and support redesign programmes to meet the organisational needs.
• To ensure effective communication between the ward managers/matrons to facilitate effective learning.
• To support ward teams in identifying areas of learning for the CSW.
• Organises own workload and organises clinical visits to support CSWs.
• Promote an effective learning environment within the workplace.
• Facilitate and deliver clinical education programmes in clinical areas and in clinical education environments.
• Act in such a way that safeguards the health and wellbeing of children and vulnerable adults at all times.
• Is familiar with and adheres to the LTHT safeguarding policies.
• Raise concerns with regards to risk, danger, malpractice or wrongdoing by following the LTHT Whistleblowing policy and supporting processes.
• Participate in own appraisal.
• Undertake mandatory and priority training within the required time scales.
• Collaborate with Organisational Learning and Professional Development departments in the provision of training and education.
• Contribute to the maintenance of detailed and accurate records regarding staff education, including monthly and quarterly reports.
• To ensure that ESR records are up to date with Care certificate compliance.
• To undertake administrative duties as needed.
• Ability to teach, train and facilitate individuals and groups in a learning and workplace environment.
• Ability to observe and assess skills competence.
• Ability to provide feedback during assessments in the workplace.
• Ability to evaluate evidence of learning.
• Provide support to clinical teams and work with Senior Nurses, Clinical Educators and Nursing Directorate Team, Team Leaders, Senior Sisters, Charge Nurses to develop new roles/ways of working.
• Act as a mentor to CSWs who are requiring extra support in practice.
• Act as a resource for clinical areas with regards to performance issues.
• Motivate staff in the delivery of quality patient care.
• Contribute to Corporate Nursing and Midwifery objectives, service improvements, and to be responsible for delivery of educational key performance indicators.
• Actively promotes and uses the Leeds Improvement Method to improve the quality and safety of the service.
• Act as a role model for other educators and staff.

Key Result Areas:

• The development and delivery of the New to Care Preparation Programme.
• The development and delivery of the Care Certificate programme.
• Support with the central recruitment of interviews.
• The development of effective working relationships with clinical areas.
• Reports on learners progress as required to managers and to Corporate Nursing team.

The jobholder must comply with all policies and procedures designed to ensure equality of employment and that services are delivered in ways that meet the individual needs of patients and their families. No person whether they are staff, patient or visitor should receive less favourable treatment because of their gender, ethnic origin, age, disability, sexual orientation, religion etc.

Person Specification:

• Good Communication skills and Ability to manage conflict.
• Uses initiative to resolve issues within own control.
• Ability to work well within the team.
• Ability to demonstrate caring approach.
• Ability to promote an effective learning environment.
• Ability to provide information and advice and guidance on career development.
• Must display kind and compassionate behaviours.

• Experience of working as senior healthcare assistant within an acute/social care setting.
• Experience of working in teaching/learning environment.
• Evidence of carrying assessments in the workplace.
• Experience of completing competence assessments using observation or evidence of learning.
• Evidence of continued professional development.
• Delivery of education and training within the clinical area, including innovative learning styles to enhance nursing skills.
• Understanding the unregistered workforce and their contribution to the Trust workforce.
• Recent relevant occupational experience.
• Evidence of training and development.
• Ability to teach fundamental skills in nursing care.

• Facilitating learning for individuals in a classroom or workplace setting.
• Ability to work clinically and support ward/ED teams as required.
• Observation and assessment skills.
• Microsoft Office software applications/equivalent, e-mail and internet.
• Supporting learners build their portfolio of evidence.
• Workload management.
• Evidence of providing mentoring/pastoral care.

• Completion of the care certificate and can evidence this.
• Level 3 Health & Social Care or equivalent qualification.
• GCSE or Functional skills Level 2 in Maths and English.
• Foundation Degree Level Education Qualification in Assessing.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.