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- Tasks: Assist in delivering top-notch catering services to patients at Leeds Teaching Hospitals.
- Company: Join the dynamic team at one of the UK's largest NHS trusts.
- Benefits: Flexible hours, opportunities for skill development, and a chance to make a real difference.
- Why this job: Be part of an exciting change in patient catering and enhance patient experiences.
- Qualifications: Basic food safety knowledge and a passion for service excellence.
- Other info: Friendly team environment with great career progression opportunities.
The predicted salary is between 11 - 14 £ per hour.
An exciting new opportunity has arisen within the Catering Service Delivery team for two new band 2 Catering Assistants to work as part of our team of catering service delivery experts. In this role, you'll play a part in assisting to deliver service excellence to the Leeds Teaching Hospitals patients.
Following roles available:
- 1x 6 hours a day Monday to Friday (30 hours total per week)
- 1x 7.5 hours a day variable shift pattern (37.5 hours total per week) working from our Receipt, Assembly & Distribution Centre (RADU) at Seacroft Hospital.
In your application please state which role you are applying for. At Leeds Teaching Hospitals NHS Trust, we serve an average of 2000 plus patients each and every day. And none of that would happen without the behind-the-scenes work the catering team do on a daily basis. As such, we're looking for a dedicated, enthusiastic individual to help us with our catering processes.
The patient catering service at Leeds is about to enter a period of exciting change and development in the delivery of excellence in patient catering services. This is a unique role and will be highly rewarding for the successful candidate, with many opportunities to develop their skills. So, if you're someone with catering experience, who wants to make a genuine difference to our patients' experience with Leeds, and are passionate about helping us improve our services, then please apply.
Main duties of the job:
- To complete all relevant daily documentation in compliance with relevant statutory legislation and local codes of practice and quality control procedures.
- The basic preparation of food ensuring adherence to standard recipes and methods of production. Maintenance of portion control and presentation standards.
- To use specialised catering area equipment, i.e. mixers, salad slicers, weighing scales, heat sealers and dishwashers as required for tasks carried out within this role.
- To maintain cleaning and hygiene standards within designated areas complying with cleaning schedules in line with hygiene codes of practice.
- Reporting any instances of contamination or pest infestation as soon as detected and initial isolation of problem items.
- Responsible for working with colleagues to maintain and improve the quality of services provided to our patients and other service users.
- Ensure that patient feeding requests are actioned in a timely manner to ensure that the patient nutritional requirements are not affected.
- Ensure that all tasks are carried out in compliance with relevant statutory legislation and local policies & procedures including Food Safety, Health and Safety, COSHH and in particular by working in the manner of training to follow agreed safe working procedures.
- Reporting incidents & near misses using the Trust Incident Reporting system.
- To maintain high standards of personal hygiene and appearance at all times whilst on duty.
About us:
Leeds Teaching Hospitals is one of the largest trusts in the UK and the Operational Facilities team is one of the largest and most diverse staffing groups within the trust. Our department provides a wide range of catering services to many diverse clinical settings for our patients. The team embraces development and progression of its staff and looks for a progressive and proactive approach to support our staff and patients. The patient catering team is a relatively small but well-established group of staff which creates a friendly and welcoming team ethos.
Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us.
Job responsibilities:
Please see job description. This will give you a better understanding of the role to make an informed decision.
Person Specification:
- Qualifications
- Basic Food safety/Hygiene certificate (or ability to obtain on commencement)
- Basic level English and Maths
- Health & Safety / COSHH / training / awareness
- Ability to work under own initiative and as part of a team
- Dedicated to support the development of a high quality service
- Shows enthusiasm in regard to personal development
- Able to meet physical requirements of the role
- Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary), including clearance on blood borne viruses in compliance with Trust Policy
- Ability to communicate both verbally and by reading and writing
- Requirement to work in a chilled/freezer environment with some temperatures as low as -18
- Previous Catering / Cleaning experience
- Previous NHS experience
- Work within a food manufacture or warehouse environment
- Customer facing / customer care experience
- This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Catering Assistant - Patient Catering Service (XN02) in Leeds employer: Leeds Teaching Hospitals
Contact Detail:
Leeds Teaching Hospitals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Assistant - Patient Catering Service (XN02) in Leeds
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on Leeds Teaching Hospitals and their catering services. Understanding their mission and values will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to catering and customer service. Think about your past experiences and how they relate to the role. We want you to feel confident and ready to showcase your skills!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look tidy and professional for your interview. It shows that you respect the opportunity and are serious about joining the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in their minds as they make their decision. And remember, apply through our website for the best chance!
We think you need these skills to ace Catering Assistant - Patient Catering Service (XN02) in Leeds
Some tips for your application 🫡
Be Clear About Your Role Preference: When you apply, make sure to specify which role you're interested in – whether it's the 30-hour or the 37.5-hour position. This helps us understand your availability and ensures we can match you with the right team.
Show Off Your Catering Experience: In your application, highlight any previous catering or customer service experience you have. We want to see how your skills can contribute to our mission of delivering excellent patient care.
Keep It Professional Yet Friendly: While we love a casual vibe, remember to keep your application professional. Use clear language and check for any spelling or grammar mistakes. A polished application shows us you’re serious about joining our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to the right people quickly. Plus, you’ll find all the info you need about the roles and our team there.
How to prepare for a job interview at Leeds Teaching Hospitals
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities and requirements, especially around food safety and hygiene standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Passion for Patient Care
Since this role is all about enhancing patient experience, be prepared to discuss why you’re passionate about catering in a healthcare setting. Share any relevant experiences where you’ve made a difference in someone’s day, whether through food or service. This will demonstrate your commitment to the values of Leeds Teaching Hospitals.
✨Prepare for Practical Questions
Expect questions that assess your practical skills and knowledge, such as how you would handle food preparation or maintain hygiene standards. Think of specific examples from your past experience that highlight your ability to follow procedures and work effectively in a team.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how the catering service is evolving. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
