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- Tasks: Support patients in the Discharge Lounge, ensuring comfort and safety during their transition from hospital.
- Company: Join Leeds Teaching Hospitals, a leading healthcare provider with a commitment to compassionate care.
- Benefits: Gain valuable experience in healthcare while working in a supportive team environment.
- Why this job: Make a real difference in patients' lives by facilitating smooth discharges and providing excellent care.
- Qualifications: NVQ 2 in Health and Social Care or equivalent; experience in healthcare is essential.
- Other info: Dynamic role with opportunities for training and career development in a friendly team.
The predicted salary is between 22000 - 30000 £ per year.
Job summary
Wehave an exciting opportunity to recruit a Band 2 Clinical Support Worker tojoin the team in the Discharge Lounge at St. Jamess University Hospital.Operating all year round, Monday to Friday from 8am to 8pm, the DischargeLounge supports a smooth and efficient transition for patients who are ready toleave the hospital.
This role sits within the Corporate Operations CSU andplays a vital part in facilitating safe and timely discharges. You willcontribute to maintaining patient flow by supporting the discharge process andhelping to free up inpatient beds across the hospital.
Main duties of the job
Inthis role, you will work closely with registered nurses and other healthcareprofessionals to provide high-quality care. Your duties will include preparingthe lounge for incoming patients, welcoming and supporting patients ready fordischarge, and ensuring their stay is safe and comfortable. The pace of workvaries from calm periods to unexpected challenges, so we seek adaptable,quick-thinking individuals committed to excellent patient care.
Whilepatients are generally stable, some may experience changes in their condition.You will be responsible for monitoring and recording patients observations andpromptly reporting any signs of deterioration to the nursing team. You willalso collaborate with nurses to identify patients suitable for transfer to theDischarge Lounge.
Keyresponsibilities include supporting patients with personal care, mobility,hydration, and comfort while they await discharge. Strong communication andinterpersonal skills are essential, as you will liaise effectively withpatients, families, and clinical teams to coordinate care and transfers.
We are looking for someone who brings energy,enthusiasm, and compassion to the role. This is a fantastic opportunity to joina friendly, supportive team and contribute to the ongoing success of theDischarge Lounge. You will be expected to uphold the Trusts values and providecare with dignity, compassion, and professionalism.
About us
Leeds Teaching Hospitals is committed to ourprocess of redeploying \’at risk\’ members of our existing workforce to newroles. As such, all our job adverts are subject to this policy and we reservethe right to close, delay or remove adverts while this process is completed. Ifyou do experience a delay in the shortlisting stage of the recruitment cycle,please bear with us while this process is completed, and contact the namedcontact if you have any questions.
Job description
Job responsibilities
Jobresponsibilities
Maintaining a welcoming environmentfor patients and their relatives.
Work collaboratively with themultidisciplinary team including doctors, nursing staff, pharmacists, transportteams and other professionals.
Work under the supervision ofregistered nurses to support the delivery of safe, high-quality care topatients in the Discharge Lounge.
Contribute to a positive patientexperience by providing compassionate, person-centred care.
Assist patient with their comfort andwellbeing while waiting in the discharge Lounge.
Assist in maintaining a safe, clean,and organised clinical.
Clinical
Assist patients with mobility,nutrition and personal care in line with their individual needs.
Help prepare patients for discharge,including supporting them with packing belongings, mobility to transport areas,and basic information sharing where appropriate.
Maintain privacy, dignity, andrespect for all patients at all times.
Monitor patients for any changes incondition and report concerns promptly to a registered nurse.
Accurately record and reportinformation relating to care under the guidance of a registered nurse.
Qualityand Improvement
Follow all relevant Trust policies,procedures, and infection prevention and control measures.
Participate in quality improvementactivities as appropriate to the role.
Beactively involved in maintaining high standards of cleanliness and tidiness inthe lounge area.
Job description
Job responsibilities
Jobresponsibilities
Maintaining a welcoming environmentfor patients and their relatives.
Work collaboratively with themultidisciplinary team including doctors, nursing staff, pharmacists, transportteams and other professionals.
Work under the supervision ofregistered nurses to support the delivery of safe, high-quality care topatients in the Discharge Lounge.
Contribute to a positive patientexperience by providing compassionate, person-centred care.
Assist patient with their comfort andwellbeing while waiting in the discharge Lounge.
Assist in maintaining a safe, clean,and organised clinical.
Clinical
Assist patients with mobility,nutrition and personal care in line with their individual needs.
Help prepare patients for discharge,including supporting them with packing belongings, mobility to transport areas,and basic information sharing where appropriate.
Maintain privacy, dignity, andrespect for all patients at all times.
Monitor patients for any changes incondition and report concerns promptly to a registered nurse.
Accurately record and reportinformation relating to care under the guidance of a registered nurse.
Qualityand Improvement
Follow all relevant Trust policies,procedures, and infection prevention and control measures.
Participate in quality improvementactivities as appropriate to the role.
Beactively involved in maintaining high standards of cleanliness and tidiness inthe lounge area.
Person Specification
Qualifications
Essential
- NVQ 2 in Health and Social Care, Level 2 Diploma in Healthcare Support or equivalent health care related qualification
- The Care Certificate or in the absence of this the applicant must successfully attain the Care Certificate within the first 3 months of employment.
- Commitment to undergo training and education as required
- Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary), including clearance on blood borne viruses in compliance with Trust Policy
- Ability to travel in between Trust premises and patient homes for posts that involve community visits
Desirable
- Basic skills Maths and English Level 1 (equivalent of GCSE 1-9 (A*-G))
Experience
Essential
- Significant experience of working within a healthcare setting delivering clinical and or personal care
- Insight into roles responsibilities of post
- Basic IT skills
- Caring and motivated
- Compassionate
- Courageous
- Reliable and trustworthy
- Interpersonal skills, confident and enthusiastic
- Willingness to learn and develop their role
- Good interpersonal skills
- Competent in written, electronic and verbal communication skills
- Team working
Person Specification
Qualifications
Essential
- NVQ 2 in Health and Social Care, Level 2 Diploma in Healthcare Support or equivalent health care related qualification
- The Care Certificate or in the absence of this the applicant must successfully attain the Care Certificate within the first 3 months of employment.
- Commitment to undergo training and education as required
- Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary), including clearance on blood borne viruses in compliance with Trust Policy
- Ability to travel in between Trust premises and patient homes for posts that involve community visits
Desirable
- Basic skills Maths and English Level 1 (equivalent of GCSE 1-9 (A*-G))
Experience
Essential
- Significant experience of working within a healthcare setting delivering clinical and or personal care
- Insight into roles responsibilities of post
- Basic IT skills
- Caring and motivated
- Compassionate
- Courageous
- Reliable and trustworthy
- Interpersonal skills, confident and enthusiastic
- Willingness to learn and develop their role
- Good interpersonal skills
- Competent in written, electronic and verbal communication skills
- Team working
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Leeds Teaching Hospitals
Address
St. James\’s University Hospital
Beckett Street
Leeds
LS9 7TF
Employer\’s website
Clinical Support Worker (XR02) employer: Leeds Teaching Hospitals
Contact Detail:
Leeds Teaching Hospitals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Support Worker (XR02)
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare field, especially those who work at Leeds Teaching Hospitals. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by brushing up on your clinical knowledge and patient care skills. Think about real-life scenarios you’ve faced in previous roles and how you handled them. This will show your adaptability and quick-thinking abilities!
✨Tip Number 3
Show your passion for patient care during interviews. Share stories that highlight your compassion and commitment to maintaining dignity and respect for patients. This is key for a role in the Discharge Lounge!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our fantastic team at St. James's University Hospital.
We think you need these skills to ace Clinical Support Worker (XR02)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Clinical Support Worker. We want to see your passion for patient care and how you can contribute to our team!
Showcase Your Experience: Don’t hold back on sharing your relevant experience in healthcare settings. Whether it’s personal care or working with a multidisciplinary team, we love to see how you've made a difference in previous roles.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website: Remember to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Leeds Teaching Hospitals
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Clinical Support Worker. Familiarise yourself with the discharge process and how you can contribute to patient care. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Compassion
Since this role requires a lot of interaction with patients, be prepared to discuss your experiences that highlight your compassion and empathy. Share specific examples where you've provided support or comfort to someone in need, as this will resonate well with the interviewers.
✨Demonstrate Teamwork Skills
Collaboration is key in a healthcare setting. Be ready to talk about your experience working in teams, especially in high-pressure situations. Highlight how you communicate effectively with colleagues and contribute to a positive team environment, as this aligns with the values of the Discharge Lounge.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and adaptability. Think of examples where you've had to think on your feet or handle unexpected challenges. This will show that you're not only capable but also ready to tackle the dynamic nature of the role.