At a Glance
- Tasks: Deliver a warm welcome and exceptional customer service at Leeds Playhouse.
- Company: Join the vibrant team at Leeds Playhouse, a hub of creativity and inclusivity.
- Benefits: Enjoy £12.71 per hour, free show tickets, and discounts on food and local gym access.
- Other info: Flexible hours with opportunities to work during festive periods and varied shifts.
- Why this job: Be part of an exciting environment and make memorable experiences for our visitors.
- Qualifications: No specific qualifications required, just a passion for customer service and teamwork.
The predicted salary is between 12.71 - 12.71 £ per hour.
Leeds Playhouse are recruiting for new Front of House Attendants on casual contracts to join our team. The Front of House Attendants are responsible for delivering a warm, friendly and inclusive welcome to Leeds Playhouse. We achieve this goal by focusing on our customer journey from providing exceptional customer service to understanding the importance of health and safety procedures, promoting inclusivity and allyship and driving sales through our ice cream and merchandise offer.
The Front of House Attendants report to the Theatre Manager, with the support of the Assistant Theatre Manager and Duty Managers. We actively encourage people from a variety of backgrounds with different experiences, skills, and stories to join us and influence and develop the future of the Playhouse.
Pay for this role is £12.71 per hour on a casual basis, and therefore variable hours depending on the rota. Working pattern will vary across typically afternoons, evenings and weekends, including Sundays and some unsocial hours. We will need staff to also be available to work over our busy festive period, which runs from November through to January.
Benefits at Leeds Playhouse include discounts across our food and drinks, free show tickets and a local gym and swimming discount. Please see our job pack for more benefits we offer.
Before applying for the role, please read the job pack below. This includes the full list of responsibilities, person specification and information about Leeds Playhouse. The closing date for applications is 10am Sunday 27 September 2026. Please note, we may close the vacancy early if we receive sufficient applications for the role, so we strongly encourage early applications to avoid missing out. Interviews are currently to be scheduled for the week commencing 28 September 2026.
Front of House Attendants employer: Leeds Playhouse
Leeds Playhouse is an exceptional employer that fosters a vibrant and inclusive work culture, making it an ideal place for those passionate about the arts and community engagement. With generous benefits such as 5 weeks of holiday, wellbeing days, and discounts on food, drinks, and local activities, employees are supported in achieving a healthy work-life balance. The opportunity for professional growth within a small, dedicated team allows for meaningful contributions to corporate partnerships, ensuring a rewarding experience in this dynamic role.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Attendants
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Leeds Playhouse and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Front of House Attendants
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Leeds Playhouse that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Leeds Playhouse.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Leeds Playhouse get a sense of who you are beyond your experience!
How to prepare for a job interview at Leeds Playhouse
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Leeds Playhouse and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
