At a Glance
- Tasks: Lead and manage events, ensuring flawless execution and an electric atmosphere.
- Company: Join Village, where hospitality meets personality and genuine connections.
- Benefits: Enjoy a leisure club membership, discounted hotel stays, and 50% off food and drink.
- Other info: Great training opportunities and a vibrant team culture await you.
- Why this job: Be the operational powerhouse behind unforgettable events and develop your leadership skills.
- Qualifications: Previous supervisory experience in events and a calm, proactive attitude are essential.
The predicted salary is between 30285 - 37015 £ per year.
Your Shift at a Glance
As our Meetings and Events Assistant Manager, you are the operational powerhouse on the floor. From high stakes weddings and banquets to massive corporate conferences, you take the sales plan and make it a reality. You will manage the shifts, oversee the setup of the spaces, take charge of the AV equipment, and coach your team to deliver an electric atmosphere that maximises our bar revenue and leaves every guest blown away.
Why Village?
At Village, we do hospitality a little differently. We are all about personality, genuine connections, and creating lively spaces for our guests to work, eat, relax, and play. That is why we back our teams to be themselves, take ownership, learn new skills, and grow their careers.
Previous supervisory or management experience in events is essential, but your attitude, emotional intelligence, and ability to stay totally calm under pressure matter much more to us. If you are a natural leader who loves the physical graft of setting up a room, the thrill of running a flawless event, and the responsibility of developing a team, we will give you all the support you need. Because it really does take a Village.
How the Village Thrives
- We Can & We Do: We show up to make a genuine difference and do fantastic work every day, with purpose.
- We Will: Treat each other with respect and dignity. No ego, no drama. We try our best and look out for each other.
- We Care: We care about our impact on guests, the community, and each other.
Your Shift: What You Will Actually Be Doing
We do not just need someone to point at tables and read from a clipboard. We need a proactive, hands on commercial operator. We trust you to handle:
- The Floor Delivery: Making it happen. You will ensure the spaces are set up and serviced to exact brand standards, confidently demonstrating all AV tech, and guaranteeing the room looks immaculate before the first guest even steps inside.
- The Team Leadership: Driving the talent. You will deputise for the M&E Operations Manager, conducting 1:1s, running training sessions, coaching your team on the floor to deliver excellent service, and keeping the energy high during long banqueting shifts.
- The Commercial Hustle: Protecting the profit. You will use your passion for Food and Beverage to upsell at every opportunity, smashing our bar targets, tracking performance against the budget, and keeping a strict eye on payroll costs to ensure the department is highly profitable.
- The Guest Experience: Owning the room. You will liaise directly with the sales team and the event organisers on the day, offering rapid solutions to unexpected problems and ensuring a vibrant welcome and farewell for every single delegate.
How We Succeed Together
We do not micromanage. It takes a village, so we believe in Ownership & Integrity, giving you the autonomy to run your operations, solve practical problems, and own the events floor. We Empower & Elevate our people. If you want Room to Grow, we provide excellent training and development to help you step up to an Operations Manager role.
Selling Our Benefits
- Health & Wellbeing: Complimentary full leisure club membership for you and a friend (worth £1,500 annually), a monthly well-being programme, and an Employee Assistance Programme.
- Hotel Stays: Discounted stays from £35 based on two sharing, plus a Holiday Purchase scheme.
- Food & Drink: 50% discount on Food and Drink purchased on or off shift at any Village Hotel.
- Financial & Extras: Financial wellbeing support via Wagestream, High Street discounts, an Electric car salary sacrifice scheme, and your birthday off guaranteed.
Think You Have Got the Right Energy?
We are looking for heavy hitters who thrive in a fast paced events environment and are ready to take on management responsibility. If you know how to operate a mixing desk, can carry a tray of drinks with absolute confidence, and know how to lead a team through a busy Saturday night banquet while protecting the bottom line, we want to hear from you.
Bring your personality, your drive, and your ambition. Hit apply, tell us why you love the reality of events management, and let's see if our energies align.
M&E Ops Assistant Manager employer: Leeds North
At Village Hotel Club, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. As a P&G Manager, you'll not only lead a dynamic team in delivering outstanding service but also benefit from comprehensive training programmes, flexible working hours, and a range of wellness initiatives designed to support your personal and professional growth. With exciting perks like discounted stays, health memberships, and a fun environment, we ensure that every day at work is rewarding and enjoyable.
StudySmarter Expert Advice🤫
We think this is how you could land M&E Ops Assistant Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Leeds North. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Leeds North
Don't be shy about reaching out to Leeds North directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace M&E Ops Assistant Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Leeds North and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Leeds North
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!