At a Glance
- Tasks: Lead a vibrant leisure club, driving sales and ensuring top-notch member experiences.
- Company: Join Village, where personality and genuine connections matter.
- Benefits: Competitive salary, career growth opportunities, and a supportive team culture.
- Other info: Dynamic environment with a focus on personal development and community engagement.
- Why this job: Make a real impact in the leisure industry while inspiring your team.
- Qualifications: Proven leadership skills and a passion for hospitality and sales.
The predicted salary is between 30000 - 40000 £ per year.
Your Focus at a Glance
Running a high volume leisure club is about much more than keeping the gym floor tidy. You will take overall responsibility for all leisure activities, ensuring the smooth running of the club operations in terms of both sales and membership retention. This role is all about driving quality and value that ensures amazing hospitality, leading by example, and challenging your team to deliver and celebrate results. You will deliver the group strategy in order to deliver serious commercial returns.
Why Village?
At Village, we are all about personality, genuine connections, and creating great experiences for our members. We back our teams to take ownership, learn new skills, and grow their careers. We need a commercial powerhouse. If you are a lateral thinker who loves driving a proactive sales culture, networking in the local community, and building a brilliant team, we will give you the platform to thrive.
How the Village Thrives
- We Can & We Do: We show up to make a genuine difference. You will design a local strategy to engage the department and monitor progress on the delivery of the strategy operationally. You will flex the payroll cost so it is always in line with revenue.
- We Will: Treat each other with respect and dignity. No ego, no drama. You will network the local community and partner initiatives in order to maximise the brand recognition amongst local residents and businesses. You will also ensure data is captured and recorded through all appropriate departments.
- We Care: We care about our impact on members and each other. You will share experience and personal passion to lead a strong development culture, ensuring training is consistently given high priority to achieve a ready pipeline of quality internal candidates.
Your Working Week: What You Will Actually Be Doing
As our Leisure Club Manager, you are the absolute leader of the club, reporting directly to the General Manager. We trust you to handle:
- Commercial Hustle: You will drive on site sales by ensuring up selling is happening in the department and ensure the sales plan is delivering revenue as per budget. You will control costs proactively to deliver profit conversion and submit accurate and robust forecasts.
- Inspirational Leadership: You will create, drive and achieve engagement in the team so employees are motivated to deliver amazing hospitality. We want to see a culture where the majority of managers are internally promoted.
- Brand Excellence: You will be a hands on leader who constantly champions brand standards, influencing the team to deliver amazing hospitality whilst driving results. You will create an intensity around excellence and service that drives performance of the department.
- Governance & Safety: You will comply with accounting processes as per the internal audit. You will take reasonable steps to identify and where possible rectify risk and comply with all health and safety legislation. You will also ensure appropriate stock control processes are in place.
How We Measure Success
We do not micromanage, but we do expect results. You will be measured on your ability to:
- Achieve budgeted Revenue and budgeted EBITDA.
- Achieve targeted guest rate/revinate score.
- Achieve targeted CMI audit score and internal audit score.
Think You Have the Right Energy?
If you are a high performing leader ready to take complete ownership of a massive leisure operation, inspire a team of Leisure Team Leaders and Sales Teams, and deliver incredible commercial standards, we want to hear from you. Bring your personality, your drive, and your commercial edge. Hit apply, tell us why you love the leisure environment, and let's get the conversation started.
Leisure Club Manager employer: Leeds North
At Village Hotel Club, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. As a P&G Manager, you'll not only lead a dynamic team in delivering outstanding service but also benefit from comprehensive training programmes, flexible working hours, and a range of wellness initiatives designed to support your personal and professional growth. With exciting perks like discounted stays, health memberships, and a fun environment, we ensure that every day at work is rewarding and enjoyable.
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Club Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Leeds North. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Leeds North
Don't be shy about reaching out to Leeds North directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Leisure Club Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Leeds North and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Leeds North
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
