Leeds City Council is recruiting a Customer Services Officer for the Contact Centre. You will provide high‑quality frontline advice, supporting Leeds citizens, including vulnerable customers, across multiple channels.
The role sits in a busy Contact Centre, with a focus on Care & Safeguarding lines. Benefits include a strong pension, flexible hybrid working, and clear career progression.
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Frontline Customer Service Advisor - Hybrid & Flexible in Leeds employer: Leeds International
Leeds City Council is an exceptional employer, offering a supportive environment for Graduate Trainees in Digital (AI & Automation) to kickstart their careers. With a strong focus on employee development, you will benefit from hands-on training, mentorship, and opportunities to work on impactful projects that enhance public services. The council promotes a flexible work culture and provides a clear career pathway, making it an ideal place for those looking to grow in the digital technology sector while contributing to the community.
