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- Tasks: Manage rent accounts and provide exceptional support to customers.
- Company: Reputable housing association dedicated to community welfare.
- Benefits: Competitive salary of £34,778, plus job security and career growth.
- Why this job: Make a real difference in people's lives by supporting their housing needs.
- Qualifications: Strong communication skills and teamwork experience required.
- Other info: Full-time, permanent role with a focus on preventing arrears.
The predicted salary is between 20866 - 20866 £ per year.
A housing association is seeking an Income Services Officer in Leeds. This full-time, permanent role focuses on managing rent and service charge accounts while providing top-notch support to customers.
The ideal candidate is passionate about preventing arrears, developing repayment plans, and ensuring the sustainability of tenancies. Applicants should demonstrate excellent communication skills and the ability to collaborate effectively with colleagues.
Salary is set at £34,778 per annum.
Rent & Tenancy Support Specialist in Leeds employer: Leeds Federated Housing Association
Contact Detail:
Leeds Federated Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rent & Tenancy Support Specialist in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work in income services. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of tenancy support and arrears prevention strategies. We want you to show off your passion and expertise when discussing how you can help customers manage their accounts.
✨Tip Number 3
Practice your communication skills! Role-play common interview scenarios with a friend or family member. This will help you articulate your thoughts clearly and demonstrate your ability to collaborate effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Rent & Tenancy Support Specialist in Leeds
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting customers shine through. We want to see how much you care about preventing arrears and ensuring tenancies are sustainable.
Highlight Your Skills: Make sure to showcase your excellent communication skills and your ability to work well with others. We value collaboration, so give us examples of how you've worked effectively in a team.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to the role of Rent & Tenancy Support Specialist. Mention specific experiences that relate to managing rent accounts and developing repayment plans.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Leeds Federated Housing Association
✨Know Your Stuff
Make sure you understand the ins and outs of rent and service charge accounts. Brush up on common issues like arrears and repayment plans, as well as the importance of tenancy sustainability. This knowledge will help you answer questions confidently and show your passion for the role.
✨Showcase Your Communication Skills
Since excellent communication is key for this position, prepare examples of how you've effectively communicated with customers or colleagues in the past. Think about situations where you resolved conflicts or provided support, and be ready to share these stories during the interview.
✨Collaborate Like a Pro
This role requires teamwork, so be prepared to discuss how you’ve worked collaboratively in previous jobs. Highlight any experiences where you partnered with others to achieve a common goal, especially in a customer-focused environment. It’ll show that you can fit right in with their team.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the organisation. This shows your genuine interest and helps you gauge if it’s the right fit for you. Consider asking about their approach to preventing arrears or how they support their staff in achieving success.
