Leeds Federated Housing Association is seeking a part-time Complaints Co-ordinator to join the Service Improvement team in Leeds. The role supports the complaints process, ensuring records are accurate, cases are monitored, and customers receive timely responses.
The role offers flexibility, with 30 hours per week across five days, and a focus on delivering high-quality service. Key duties include logging and tracking complaints, summarising issues, handling information requests in line with
Part-Time Complaints & Service Improvement Coordinator in Leeds employer: Leeds Federated Housing Association
At Leeds Federated, we pride ourselves on fostering a supportive and inclusive work environment where employee safety and growth are paramount. As a Fire Protection and Compliance Assistant, you will benefit from competitive salary packages, ongoing training opportunities, and a strong commitment to professional development, all while contributing to the vital mission of ensuring community safety in Leeds.
Contact Details:
Leeds Federated Housing Association Recruitment Team
