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- Tasks: Support housing teams with admin tasks and enhance customer service.
- Company: Join a purpose-driven organisation focused on community and social housing.
- Benefits: Gain practical skills, work in a supportive environment, and develop your career.
- Why this job: Make a difference in people's lives while building your professional experience.
- Qualifications: Strong organisational skills, attention to detail, and teamwork abilities.
- Other info: Exciting opportunity for those passionate about social housing and community support.
The predicted salary is between 30000 - 42000 £ per year.
In this role, you will work closely with our Neighbourhood and Housing teams, supporting the delivery of tenancy and neighbourhood services. You will gain valuable insight into the day-to-day running of housing management, develop practical administrative skills, and collaborate with colleagues across the association.
What you’ll do:
- Providing efficient day-to-day administrative support to the Housing Team
- Updating housing management systems and keeping records accurate and well maintained
- Supporting meetings, including scheduling, agenda preparation and minute taking
- Assisting with the preparation of reports, presentations, and external correspondence by gathering information, formatting documents, and supporting team communications
- Helping gather information to respond to customer enquiries and complaints
- Working with Neighbourhood Officers and other teams to keep customer information accurate and up to date
- Assisting with key housing processes, including tenancy administration and system checks
- Contributing to excellent customer service and maintaining confidentiality in line with GDPR
We’re looking for:
- Highly organised individual with strong attention to detail
- Confident using Microsoft Office and other internal systems
- A strong communicator who works well as part of a team
- Able to manage a varied workload and meet deadlines
- Interested in developing a career in social housing!
If you are ready to take the next step in your career and want to be part of a purpose-driven organisation, apply today!
Housing Admin in Leeds employer: Leeds Federated Housing Association Ltd
Contact Detail:
Leeds Federated Housing Association Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Admin in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector on LinkedIn or at local events. We can’t stress enough how valuable personal connections can be in landing that dream job.
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. We want you to show genuine interest in their mission, especially in social housing. Tailor your answers to reflect how you can contribute to their goals.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. We recommend focusing on common questions related to administrative roles and customer service to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Housing Admin in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Housing Admin role. We want to see how your background aligns with the day-to-day tasks mentioned in the job description.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about social housing and how you can contribute to our team. Be genuine and let your personality shine through!
Showcase Your Organisational Skills: Since this role requires strong organisational abilities, give examples in your application of how you've successfully managed multiple tasks or projects in the past. We love seeing those skills in action!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Leeds Federated Housing Association Ltd
✨Know Your Stuff
Before the interview, make sure you understand the basics of housing management and the specific role you're applying for. Familiarise yourself with common terminology and processes in social housing, as this will show your genuine interest and readiness to contribute.
✨Show Off Your Organisational Skills
Since the role requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise your workload and ensure accuracy in your work.
✨Practice Your Communication
As a Housing Admin, you'll need to communicate effectively with various teams and customers. Practise articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend to refine your responses and boost your confidence.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills, especially regarding customer enquiries and complaints. Think of scenarios where you've had to handle difficult situations and be prepared to explain how you approached them while maintaining confidentiality and professionalism.
