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- Tasks: Lead housing services, ensuring high-quality management and positive outcomes for residents.
- Company: Join Leeds Federated, a dynamic housing association committed to affordable living.
- Benefits: Competitive salary, career growth, and a chance to make a real difference.
- Why this job: Shape the future of housing and impact communities positively.
- Qualifications: Proven leadership in social housing and strong knowledge of housing law required.
- Other info: Diverse workplace promoting equal opportunities and community engagement.
The predicted salary is between 80000 - 90000 £ per year.
Location: Leeds
Salary: £84,704 per year
Job Type: Full Time, Permanent.
We are seeking an experienced Head of Housing to join our senior leadership team at Leeds Federated, playing an important role in shaping the direction of our services and the experience of our customers. This role leads a broad portfolio of housing activity, spanning neighbourhood and supported housing to income management and financial inclusion, with a focus on delivering meaningful outcomes for residents and communities. You will contribute to how the association approaches planning, risk and regulatory responsibilities, turning complex information into clear insight that supports confident decision-making at leadership and Board level. This role requires an established housing professional who can bring significant industry experience, a strong track record of leadership, and the business acumen to balance customer outcomes with organisational performance and regulatory compliance.
What you'll do:
- Lead the association in meeting the needs of customers, prospective customers and stakeholders through high-quality housing management services.
- Manage the delivery of excellent housing and neighbourhood management services, including oversight of complex and sensitive cases.
- Develop service plans that align with the organisation's wider corporate planning process.
- Champion the customer voice, ensuring services are shaped by engagement, feedback and insight.
- Act as a catalyst for continuous improvement and service transformation, driving positive change and innovation.
- Anticipate risk and performance challenges, using insight and data to take prompt, decisive action where required.
- Ensure operational procedures are clearly documented and up to date, supported by timely and accurate reporting to senior leadership, committees and the Board.
- Manage significant budgets effectively, ensuring value for money and responding appropriately to variances.
- Maintain a high-performing, values-led culture that delivers strong outcomes for customers and the business.
- Ensure compliance with all relevant statutory and regulatory requirements, while role-modelling the organisation's values and behaviours.
What we're looking for:
- Proven senior leadership experience in social housing.
- Strong knowledge of housing law, management practice and the regulatory landscape, applied to strategic and operational decision-making.
- Experience of finance management, including setting, managing and reporting on budgets to deliver value for money.
- Confident in producing clear, structured reports and presentations for Boards, Committees and senior management.
- Collaborative leadership and stakeholder skills, engaging effectively with customers, colleagues and Board members.
- A customer-focused approach, balanced with organisational risk, performance and business considerations.
Qualifications:
- Degree level or equivalent qualification (Level 5 CIH Standard qualification required).
Closing Date: 1st March 2026
Interviews Date:
- First Round: 13th March 2026
- Second Round: Week Commencing 23rd March 2026
If you'd like to find out more about the role or have an informal conversation before applying, please contact Shannon Webb. We reserve the right to close this vacancy if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.
Leeds Federated is an equal opportunities employer and promotes diversity in everything we do and therefore welcomes applications from all sections of the community.
The Company: Leeds Federated is a housing association with around 4,500 properties across Leeds, Wakefield, and North Yorkshire. Our mission is to enable the maximum number of people to access and live sustainably in good-value, affordable housing.
Please click on the APPLY button to be redirected to our careers page to apply for this role.
Candidates with the relevant experience or job titles of: Head of Housing Services, Head of Housing Management, Housing Services Manager, Senior Housing Manager, Housing Manager, Housing Lead, may also be considered for this role.
Head of Housing employer: Leeds Federated Housing Association Ltd
Contact Detail:
Leeds Federated Housing Association Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Housing
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector, attend industry events, and engage with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation thoroughly. Understand their mission, values, and recent projects. This will help you tailor your responses and show that you're genuinely interested in making a difference at Leeds Federated.
✨Tip Number 3
Practice your leadership stories! Be ready to share specific examples of how you've led teams, managed budgets, and improved services. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to the fantastic work we do in housing.
We think you need these skills to ace Head of Housing
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in social housing and leadership. We want to see how your skills align with the role of Head of Housing, so don’t hold back on showcasing your relevant achievements!
Showcase Your Leadership Skills: As a senior leader, it’s crucial to demonstrate your ability to manage teams and drive change. Use specific examples from your past roles to illustrate how you've led successful projects or initiatives that improved housing services.
Be Clear and Concise: When writing your application, clarity is key! Make sure your points are easy to understand and directly address the requirements listed in the job description. We appreciate straightforward communication that gets to the heart of your experience.
Apply Through Our Website: Don’t forget to submit your application through our careers page! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Leeds Federated Housing Association Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of housing law and management practices. Familiarise yourself with the regulatory landscape and be ready to discuss how you've applied this in your previous roles. This will show that you're not just experienced, but also current and relevant.
✨Showcase Your Leadership Skills
Prepare examples that highlight your senior leadership experience. Think about times when you've led teams through challenges or driven positive change. Be ready to discuss how you balance customer outcomes with organisational performance, as this is key for the role.
✨Be Data-Driven
Since the role involves anticipating risks and performance challenges, come prepared with insights from your past experiences. Discuss how you've used data to make informed decisions and drive improvements. This will demonstrate your analytical skills and strategic thinking.
✨Engage with the Customer Voice
Understand the importance of customer feedback in shaping services. Prepare to talk about how you've championed the customer voice in your previous roles. This will show that you value engagement and are committed to delivering high-quality housing management services.
