Leeds Federated Housing Association Limited is recruiting two permanent, full-time Complaints Officers to join our Service Improvement team. You’ll take ownership of Stage 1 complaints, conduct investigations and provide clear, empathetic responses to customers.
You will also identify recurring issues and drive improvements across our housing services. This role offers hybrid working options with hubs across Leeds, a focus on timely records, and a commitment to a customer-centered approach.
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Complaints Investigator — Service Improvement (Remote Friendly) in Ledston employer: LEEDS FEDERATED HOUSING ASSOCIATION LIMITED
Leeds Federated is an exceptional employer that prioritises the safety and well-being of its customers while fostering a supportive work environment. As a Fire Protection and Compliance Assistant, you'll enjoy flexible working hours, generous holiday allowances, and opportunities for professional growth, all while making a meaningful impact in the community. With a strong commitment to diversity and employee welfare, Leeds Federated offers a unique chance to contribute to safe and sustainable living in the heart of Leeds.
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LEEDS FEDERATED HOUSING ASSOCIATION LIMITED Recruitment Team
