Leeds Federated Housing Association Limited is seeking a Customer Experience Repairs Aftercare Officer to join our Customer Experience team on a temporary fixed-term basis until 31/03/2029. You will contact customers after repairs to confirm satisfaction, identify follow-up work, and coordinate with contractors to resolve issues.
You will record interactions, track feedback, and support improvements to the repairs journey while collaborating with colleagues and contractors.
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Aftercare & Repairs Experience Specialist in Ledston employer: LEEDS FEDERATED HOUSING ASSOCIATION LIMITED
Leeds Federated is an exceptional employer that prioritises the safety and well-being of its customers while fostering a supportive work environment. As a Fire Protection and Compliance Assistant, you'll enjoy flexible working hours, generous holiday allowances, and opportunities for professional growth, all while making a meaningful impact in the community. With a strong commitment to diversity and employee welfare, Leeds Federated offers a unique chance to contribute to safe and sustainable living in the heart of Leeds.
Contact Details:
LEEDS FEDERATED HOUSING ASSOCIATION LIMITED Recruitment Team
