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- Tasks: Manage customer inquiries through phone, email, and live chat while providing excellent support.
- Company: Join a growing support team in a friendly and supportive workplace culture.
- Benefits: Full training provided, career progression opportunities, and comprehensive employee assistance programmes.
- Why this job: Enhance customer experiences and grow your skills in a dynamic environment.
- Qualifications: Strong communication skills and a friendly, motivated attitude; no prior experience needed.
- Other info: Perfect for those eager to learn and develop in customer service.
The predicted salary is between 24000 - 36000 £ per year.
A growing support team in the UK is seeking a Customer Service Representative to manage customer inquiries via phone, email, and live chat. The ideal candidate is friendly, motivated, and eager to learn, with strong communication skills. Full training is provided, making this role suitable for those without previous experience.
The company offers a supportive workplace culture, opportunities for career progression, and comprehensive employee assistance programs. Join us to enhance customer experiences and grow within the team.
Customer Support Specialist - Training & Growth in Leeds employer: Leeds Events
Contact Detail:
Leeds Events Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Specialist - Training & Growth in Leeds
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and culture. This will help you connect with the team and show that you're genuinely interested in being part of their supportive workplace.
✨Tip Number 2
Practice your communication skills! Since this role involves managing customer inquiries, try role-playing common scenarios with a friend. This will boost your confidence and help you articulate your thoughts clearly during the interview.
✨Tip Number 3
Show your eagerness to learn! Highlight any experiences where you've picked up new skills quickly or adapted to changes. Employers love candidates who are motivated and ready to grow, especially in a training-focused role like this one.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join our team. Don’t miss out on the chance to enhance customer experiences with us!
We think you need these skills to ace Customer Support Specialist - Training & Growth in Leeds
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your friendly and motivated personality shine through! We want to see who you are beyond your qualifications, so don’t be afraid to add a personal touch.
Tailor Your Application: Make sure to customise your application for the Customer Support Specialist role. Highlight any relevant skills or experiences that show you're eager to learn and grow with us. It’ll make you stand out!
Be Clear and Concise: Keep your writing clear and to the point. We appreciate strong communication skills, so make sure your application reflects that. Avoid jargon and keep it simple – we want to understand your message easily!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Leeds Events
✨Know the Company Culture
Before your interview, take some time to research the company's culture. Since they emphasise a supportive workplace, think about how you can demonstrate your friendly and motivated nature. Share examples of how you've contributed positively to team environments in the past.
✨Practice Your Communication Skills
As a Customer Support Specialist, strong communication is key. We recommend practising common interview questions with a friend or family member. Focus on being clear and concise while also showing your enthusiasm for helping customers. This will help you feel more confident during the actual interview.
✨Show Your Eagerness to Learn
Since the role is suitable for those without previous experience, highlight your willingness to learn and grow. Prepare to discuss any relevant skills or experiences that showcase your adaptability and eagerness to develop new skills. This will resonate well with the interviewers looking for motivated candidates.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the training process and opportunities for career progression. This shows that you're genuinely interested in the role and eager to grow within the company. Plus, it gives you a chance to assess if this is the right fit for you.
