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For Companies At a Glance
- Tasks: Assist customers through various channels and ensure they have a great experience.
- Company: Dynamic event service company in Leeds with a supportive culture.
- Benefits: Comprehensive training, opportunities for advancement, and a positive work environment.
- Why this job: Join a growing team and make a real difference in customer satisfaction.
- Qualifications: No prior experience needed, just a passion for helping others.
- Other info: Inclusive workplace with plenty of room for personal and professional growth.
The predicted salary is between 24000 - 36000 £ per year.
A dynamic event service company in Leeds is seeking a motivated Customer Service Representative to join their growing support team. This position offers comprehensive training and does not require prior experience, making it ideal for those passionate about customer service.
Responsibilities include:
- Responding to enquiries via multiple channels
- Ensuring positive customer interactions
The role fosters growth and includes opportunities for advancement within the company, promoting a supportive and inclusive workplace culture.
Customer Support Specialist — Growth & Impact in Leeds employer: Leeds Events
Contact Detail:
Leeds Events Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Specialist — Growth & Impact in Leeds
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or attend local events. It’s a great way to get insider info and show your enthusiasm for the role.
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. Think about how you’d handle tricky situations and be ready to share your thoughts during the chat.
✨Tip Number 3
Show off your passion for customer service! During interviews, share personal stories that highlight your commitment to helping others and creating positive experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the team.
We think you need these skills to ace Customer Support Specialist — Growth & Impact in Leeds
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love customer service! Share any experiences or moments that made you realise this is the right path for you. We want to see your enthusiasm shine through!
Tailor Your Application: Make sure to customise your application to fit the role of Customer Support Specialist. Highlight any relevant skills or experiences that align with our dynamic team and the responsibilities mentioned in the job description.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Just tell us what we need to know about you and why you’d be a great fit!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Leeds Events
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and the services they offer. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Show Your Passion for Customer Service
Since this role is all about customer interactions, be ready to share examples of how you've provided excellent service in the past, even if it's from a different context. Highlight your enthusiasm for helping others and your commitment to creating positive experiences.
✨Practice Common Scenarios
Think about common customer service scenarios and how you would handle them. Prepare answers for questions like 'How would you deal with an unhappy customer?' or 'What steps would you take to resolve a complaint?' This will help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, opportunities for growth, or what a typical day looks like in the support team. This shows your interest in the role and helps you determine if it’s the right fit for you.
