Venue and Zone Coordinator

Overview

Job title: Venue and Zone Coordinator

Employer: Leeds City Council

Salary: B3 £26,403 – £28,142 pro rata (casual role)

Hours: Variable

Contract: Casual

Location: Leeds City Centre

Join the teams behind some of the North’s best-loved festivals such as Light Night Leeds, Leeds International Film Festival, and Leeds Young Film Festival. As a Venue and Zone Coordinator you will thrive on supporting live cultural experiences and sharing great film and art activities with audiences, and helping events to run safely, smoothly and on schedule. It’s not about standing on the sidelines – this is your chance to be part of the on-site heartbeat of events that light up Leeds. The role is also a great opportunity to gain experience working for major festivals and many previous Coordinators have gone on to roles in other film and art festivals around the UK.

Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions.

About You

• Proven experience coordinating screenings, performances or large-scale public events.
• Strong organisational skills and the ability to juggle multiple live schedules under pressure.
• Confident people leadership, especially when guiding and motivating volunteer teams.
• Clear, calm communication with audiences, artists and technical crews.
• A solid working knowledge of health-and-safety principles in event environments.

Role Responsibilities

• Coordinate screening or event activities and schedules in a venue or zone area with full awareness of the space in use and its facilities like access routes.
• Regularly check screenings or events are running to plan and ensure volunteers are assigned to handle any technical or other issues.
• Coordinate a team of volunteers in a venue or zone area, look after their safety and well-being, and liaise with them before, during and after the event as required.
• Coordinate filmmakers, artists, technical staff and other contracted participants at events, ensuring they set up on time and deliver their work or performances as planned.
• Coordinate any audience interaction activity with guests (e.g., introductions, Q&As or panel discussions) and ensure proper setup.
• Coordinate ticketing at screenings or events using box office software, including pre-booked tickets, on-the-door sales if required, and providing sales reports.
• Coordinate seating or occupancy of audiences, ensure timely entry/exit, and monitor allocated seats or spaces.
• Coordinate the safety of the public in line with Leeds City Council health and safety policies and venue procedures.
• Report incidents and issues within a venue or zone to supervisors.
• Respond to screening or event updates and communicate with volunteers and audiences as required.
• Respond to enquiries and complaints from audiences.
• Coordinate gathering of information from audiences (surveys and votes).
• Become familiar with the full festival programme to advise audiences.
• The duties are not exhaustive and may include other duties aligned with the role and evaluation outcomes.

Qualifications

• Essential: Knowledge of AEV events like Light Night Leeds and Leeds International Film Festival.
• Essential: Knowledge of Microsoft Office packages.
• Essential: Experience coordinating screenings or events.
• Essential: Experience coordinating audiences at screenings or events.
• Essential: Experience coordinating volunteers at screenings or events.
• Essential: Experience working on both indoor and outdoor screenings or events.
• Essential: Experience handling enquiries and complaints from the public.

Behavioural & Other Characteristics

• Understand and embrace Leeds City Council values and behaviours and codes of conduct.
• Committed to continuous improvement and contributing to the Best City Ambition of Health & Wellbeing, Inclusive Growth and Zero Carbon.
• Able to understand and observe Leeds City Council policies and procedures.
• Carry out duties with regard to Health, Safety and Wellbeing obligations.
• Willingness to participate in appraisal, training and development to keep knowledge up to date.
• Flexible and adaptable to change to assist other services as required.
• Support equality and diversity, and act in an anti-discriminatory manner.
• Recognise and challenge incidents of racism, bullying, harassment, victimisation, and abuse, reporting concerns as appropriate.
• Willingness to work within the council\’s flexibility protocol and to work flexible or unsociable hours.
• A desire to work within and contribute to a creative environment.
• Proactive and enthusiastic approach to the role.

Desirable requirements

• Flexible and unsociable hours willingness.
• Desire to contribute to a creative environment.
• Enthusiastic and proactive approach.
• Experience working in a busy festival environment.
• Experience liaising with filmmakers, artists and technical staff.
• Experience selling tickets for an event.

How to Apply

Please upload your CV and complete a personal statement of no more than 500 words.

Read our guidance for further advice on completing your application.

If you have any queries or would like an informal chat about the role please contact Jamie Cross, Development and Production Manager, Leeds Film at jamie.cross@leeds.gov.uk

Notes: We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people.

This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa.

If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you’ll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria. Please ensure you are eligible before applying.

Job Description

Job purpose: To coordinate screening or event activities, audiences and volunteers in a venue or zone area for LAEV festivals like Leeds International Film Festival, Light Night Leeds, and Leeds International Beer Festival.

Responsibilities

• Coordinate screening or event activities and schedules in a venue or zone area with full awareness of the space in use and its facilities like access routes.
• Regularly check screenings or events are running to plan and volunteers are assigned at screenings/events in case of any technical or other issues.
• Coordinate a team of volunteers in a venue or zone area, look after their safety and well-being, and liaise with them in the lead-up to and after the event as required.
• Coordinate filmmakers, artists, technical staff and other contracted participants at events, including ensuring they set up on time and deliver their work or performances as planned.
• Coordinate any audience interaction activity with guests, for example ensuring proper set-up is in place for introductions, Q&As or panel discussions with filmmakers or artists and their hosts.
• Coordinate ticketing at screenings or events using box office software, including checking pre-booked tickets, selling tickets on the door if required, and providing sales reports.
• Coordinate the seating or other occupancy of audiences at screenings or events, including ensuring timely entry and exit, and monitoring the use of allocated seats or spaces.
• Coordinate the safety of the public at events with full awareness of applicable Leeds City Council health and safety policies and of any procedures particular to a venue or zone.
• Report incidents and issues within a venue or zone to supervisors.
• Respond to screening or event updates and share with volunteers and audiences as required.
• Respond to any enquiries and complaints from audiences.
• Coordinate the gathering of information from audiences such as surveys and audience votes.
• Become familiar with the full programme of a festival and its key attractions to be able to make recommendations to audiences.
• The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post.

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