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- Tasks: Create a warm and welcoming experience for visitors at Temple Newsam House.
- Company: Local government department dedicated to community engagement.
- Benefits: Competitive salary, pension contributions, and a supportive work environment.
- Why this job: Join a vibrant team and make a difference in visitor experiences.
- Qualifications: Strong communication skills and customer service experience required.
- Other info: Permanent position with opportunities for personal growth.
The predicted salary is between 13 - 16 £ per hour.
A local government department in Leeds seeks a Visitor Assistant to provide a welcoming atmosphere for visitors at Temple Newsam House. Applicants should possess strong interpersonal and communication skills and have experience in customer service. The role includes responsibilities such as assisting in events and ensuring the safety and cleanliness of the venue. This permanent position offers a competitive salary and benefits, including contributions to the West Yorkshire Pension Fund.
Part-Time Visitor Experience Assistant — Museum & Shop in Leeds employer: Leeds City Council
Contact Detail:
Leeds City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Visitor Experience Assistant — Museum & Shop in Leeds
✨Tip Number 1
Get to know the museum and its events inside out! Familiarise yourself with Temple Newsam House, its history, and upcoming activities. This way, when you chat with the interviewers, you can show off your passion and knowledge about the place.
✨Tip Number 2
Practice your communication skills! Since this role is all about creating a welcoming atmosphere, think of scenarios where you might interact with visitors. Role-play with a friend or family member to boost your confidence and refine your approach.
✨Tip Number 3
Showcase your customer service experience! Prepare examples from your past roles where you’ve gone above and beyond for customers. This will help us see how you can contribute to making every visitor's experience memorable.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly. Don’t miss out on this opportunity!
We think you need these skills to ace Part-Time Visitor Experience Assistant — Museum & Shop in Leeds
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can really help us get a sense of how you'd fit into our team at Temple Newsam House.
Highlight Relevant Experience: Make sure to emphasise any customer service experience you have. We’re looking for someone who can create a welcoming atmosphere, so share specific examples of how you've done this in the past!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that make it easy for us to see your skills and experiences. Avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Leeds City Council
✨Know the Venue Inside Out
Before your interview, take some time to research Temple Newsam House. Familiarise yourself with its history, exhibitions, and any upcoming events. This will not only show your enthusiasm for the role but also help you answer questions about how you can enhance the visitor experience.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think of specific situations where you went above and beyond to assist a visitor or resolve an issue. This will demonstrate your strong interpersonal skills and ability to create a welcoming atmosphere.
✨Emphasise Teamwork and Communication
As a Visitor Experience Assistant, you'll be part of a team. Be ready to discuss how you work well with others and communicate effectively. Share examples of how you've collaborated with colleagues in previous roles to ensure a smooth operation during events or busy periods.
✨Dress the Part and Be Professional
First impressions matter! Dress smartly and appropriately for the interview, reflecting the professional environment of a museum. Being punctual and polite will also set a positive tone, showing that you respect the opportunity and are serious about the role.
