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- Tasks: Provide top-notch customer care and support tenancy management for Council Housing tenants.
- Company: Local authority dedicated to community support and housing services.
- Benefits: Competitive benefits, professional development, and a hybrid work model.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: Strong customer focus, excellent communication, and teamwork abilities.
- Other info: Join a supportive team with opportunities for career growth.
The predicted salary is between 30000 - 42000 £ per year.
A local authority in the UK is seeking a Housing Assistant to provide high-quality customer care and support tenancy management for Council Housing tenants. The role involves handling customer contact, maintaining records, and delivering services efficiently.
Ideal candidates should have a strong customer focus, excellent communication skills, and the ability to work effectively in a team.
This position offers competitive benefits and opportunities for professional development.
Housing Advisor – Customer Care & Admin (Hybrid) in Leeds employer: Leeds City Council
Contact Detail:
Leeds City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Advisor – Customer Care & Admin (Hybrid) in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer care and tenancy management. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your communication skills! During interviews, be clear and concise when discussing your experiences. Use examples that highlight your customer focus and teamwork abilities, as these are key for the Housing Advisor role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace Housing Advisor – Customer Care & Admin (Hybrid) in Leeds
Some tips for your application 🫡
Show Your Customer Care Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond for customers in the past, so share specific examples that demonstrate your strong customer focus.
Communicate Clearly: Since excellent communication skills are key for this role, ensure your application is clear and concise. Use straightforward language and avoid jargon to make it easy for us to understand your qualifications.
Tailor Your Application: Don’t just send a generic application! We love when candidates tailor their CV and cover letter to the job description. Mention how your skills align with the responsibilities of the Housing Advisor role to catch our attention.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Leeds City Council
✨Know Your Stuff
Before the interview, make sure you understand the role of a Housing Advisor and what it entails. Familiarise yourself with customer care principles and tenancy management processes. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare examples from your past experiences where you've effectively communicated with customers or team members. Think about how you resolved issues or provided support, as these stories will highlight your suitability for the job.
✨Demonstrate Team Spirit
This position requires teamwork, so be ready to discuss how you've collaborated with others in previous roles. Share specific instances where you contributed to a team goal or helped a colleague, showcasing your ability to work well in a group setting.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role or the organisation. This shows your enthusiasm and helps you gauge if the company culture aligns with your values. It’s a great way to leave a lasting impression!
