Leeds City Council is seeking a Customer Service Team Leader to oversee frontline services across Community Hub sites. The role focuses on leading staff, ensuring high standards of customer care and promoting digital self-service options for residents.
The post requires strong communication, a collaborative approach, and a commitment to public service. It offers a permanent contract with 37 hours per week and a salary in the SO2 band.
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Frontline Customer Service Team Leader in Leeds employer: Leeds City Council
Leeds City Council is an exceptional employer, offering a supportive work culture that prioritises employee development and community engagement. With a competitive salary, generous pension contributions, and a commitment to diversity, employees can thrive in a role that not only enhances their career but also contributes positively to the local environment and community well-being.
