Leeds City Council is hiring a Customer Services Officer to deliver frontline customer support across its Community Hubs and Libraries. You will take ownership of enquiries, provide a courteous service, and work in a rostered, location-flexible environment across Leeds.
The role requires resilient, people-focused individuals who can adapt to changing service delivery and uphold council standards while guiding residents to the right channels and colleagues for complex cases.
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Frontline Community Hub Customer Care Specialist in Leeds employer: Leeds City Council
Leeds City Council is an exceptional employer, offering a supportive work culture that prioritises employee development and community engagement. With a competitive salary, generous pension contributions, and a commitment to diversity, employees can thrive in a role that not only enhances their career but also contributes positively to the local environment and community well-being.
