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- Tasks: Provide emotional support to young people in crisis and their families.
- Company: Leeds Survivor Led Crisis Service, a mental health charity focused on youth support.
- Benefits: Competitive pay of £16.58 per hour with flexible shift options.
- Why this job: Make a real difference in the lives of young people during their toughest times.
- Qualifications: Empathy, communication skills, and a passion for supporting young people.
- Other info: Join a supportive team dedicated to mental health and personal growth.
The predicted salary is between 13 - 16 £ per hour.
Night OWLS started as a pilot service in July 2021. In March 2023, Leeds Survivor Led Crisis Service received funding to deliver Night OWLS until March 2027. Night OWLS is an overnight emotional support line for Children and Young People and their parents/carers. The line operates remotely 8pm – 8am every night of the year. It is a telephone, text and webchat based service providing information, advice and guidance (practical and emotional support) for children and young people (up to 25 years). Family/friends/carers or professionals supporting the child/young person may also contact the service, as well as the child/young person themselves. The service also provides emotional support to young people (up to 18 years) from 111 calls.
Safe Zone is an innovative non-medical crisis service for young people aged 11-17. The service opened in April 2020 and currently runs two evenings per week (Wednesday and Thursday) for access during times of emotional distress and crisis. The service operates from North Point on Wednesdays and Thursdays from Dial House, Halton.
The role of the Crisis Support Workers is to provide a range of face-to-face emotional support to young people in crisis, as well as to support their parent/carers who may be in attendance, and to assist the Senior in creating a safe and supportive environment. Safe Zone is part of Leeds Survivor Led Crisis Service (LSLCS).
Leeds Survivor Led Crisis Service (LSLCS) is a mental health charity, founded in 1999. We provide predominantly out-of-hours services that support people, including young people in acute mental health crisis, as an alternative to psychiatric hospital, A&E, police contact and other statutory provision. LSLCS offers a person-centred, survivor-led alternative to mainstream psychiatric care and the medical model of treating distress. LSLCS specialises in supporting people at high risk of suicide and/or self-injury, who are survivors of trauma.
Casual Worker rate of pay for both services and POST 1 and POST 2 is £16.58 per hour, which includes 12.07% in lieu of Holiday Pay. Shift times include:
- 7.45pm - 1.45am
- 7.45pm - 2.45am
- 10pm - 2am
- 1am - 8am
Please note that flexibility and availability to cover the full range of different shift times is a requirement of the casual crisis line worker role for the Night OWLS service.
Casual Worker in Leeds employer: Leeds City Council
Contact Detail:
Leeds City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Worker in Leeds
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the mental health sector. You never know who might have a lead on a casual worker role at Night OWLS or similar services.
✨Tip Number 2
Get your interview game on point! Research common questions for crisis support roles and practice your responses. We want you to feel confident and ready to showcase your skills and passion for helping young people in distress.
✨Tip Number 3
Show your commitment! If you can, volunteer or get involved with local mental health initiatives. This not only boosts your CV but also demonstrates your dedication to supporting young people in crisis.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Leeds Survivor Led Crisis Service team!
We think you need these skills to ace Casual Worker in Leeds
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your experiences and what makes you passionate about supporting young people.
Tailor Your Application: Make sure to customise your application for the Casual Worker role. Highlight any relevant experience you have in emotional support or working with young people, as this will show us that you understand the job and its importance.
Show Your Flexibility: Since the role requires flexibility with shift times, mention your availability clearly in your application. We appreciate candidates who can cover a range of shifts, so let us know when you can work!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Leeds City Council
✨Know the Service Inside Out
Before your interview, make sure you understand what Night OWLS and Safe Zone are all about. Familiarise yourself with their mission, the services they provide, and the specific needs of the young people they support. This will show your genuine interest and commitment to the role.
✨Showcase Your Empathy Skills
As a Crisis Support Worker, empathy is key. Prepare examples from your past experiences where you've successfully supported someone in distress. Think about how you can convey your ability to create a safe and supportive environment for young people and their families.
✨Flexibility is Key
Since the role requires covering various shifts, be ready to discuss your availability. Highlight your willingness to adapt to different schedules and how you can manage your time effectively to meet the demands of the job.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if the organisation is the right fit for you.
