Head of Bereavement & Service Improvement
Head of Bereavement & Service Improvement

Head of Bereavement & Service Improvement

Full-Time 42000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead teams in delivering exceptional bereavement services and drive operational improvements.
  • Company: Local government authority in West Yorkshire focused on community support.
  • Benefits: Competitive salary, flexible working, and opportunities for professional growth.
  • Why this job: Make a meaningful impact in a vital public service area while advancing your career.
  • Qualifications: Strong leadership and transformation experience, with excellent stakeholder management skills.
  • Other info: Join a supportive environment dedicated to enhancing community services.

The predicted salary is between 42000 - 60000 Β£ per year.

A local government authority in West Yorkshire is looking for a Head Of Service (Bereavement) to lead customer service and operational teams related to burials and cremations. The role requires strong leadership, stakeholder management, and transformation experience.

Benefits include:

  • A competitive salary
  • Flexible working arrangements
  • Professional development opportunities

This position represents a significant opportunity for career advancement in a crucial public service area.

Head of Bereavement & Service Improvement employer: Leeds City Council

As a local government authority in West Yorkshire, we pride ourselves on being an excellent employer that values our employees' contributions to the community. We offer a supportive work culture with flexible working arrangements and a commitment to professional development, ensuring that our team members can grow and thrive in their careers while making a meaningful impact in the bereavement services sector.
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Contact Detail:

Leeds City Council Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Head of Bereavement & Service Improvement

✨Tip Number 1

Network like a pro! Reach out to people in the bereavement and service improvement sectors. Attend local events or join online forums to connect with potential colleagues and stakeholders. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Showcase your leadership skills! When you get the chance to chat with hiring managers, share specific examples of how you've led teams through change or improved services. This will help them see you as the perfect fit for the Head of Service role.

✨Tip Number 3

Prepare for interviews by researching the local authority's current initiatives in bereavement services. Bring fresh ideas to the table that align with their goals. This shows you're not just interested in the job, but genuinely invested in making a difference.

✨Tip Number 4

Don't forget to apply through our website! We make it easy for you to find and apply for roles like this one. Plus, we’re here to support you every step of the way, so take advantage of our resources to boost your application.

We think you need these skills to ace Head of Bereavement & Service Improvement

Leadership Skills
Stakeholder Management
Customer Service Management
Operational Management
Transformation Experience
Project Management
Communication Skills
Team Management
Strategic Planning
Problem-Solving Skills

Some tips for your application 🫑

Show Your Leadership Skills: Make sure to highlight your leadership experience in your application. We want to see how you've successfully led teams and managed stakeholders in the past, especially in challenging situations.

Tailor Your Application: Don’t just send a generic application! We recommend you tailor your CV and cover letter to reflect the specific requirements of the Head of Service role. Mention your relevant experience in bereavement services and operational improvements.

Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that get straight to the heart of your qualifications and experiences without unnecessary fluff.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity in public service.

How to prepare for a job interview at Leeds City Council

✨Know Your Stuff

Make sure you understand the ins and outs of bereavement services, including the processes for burials and cremations. Familiarise yourself with local regulations and best practices in customer service within this sector. This knowledge will show your commitment and expertise.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led teams in the past, especially in challenging situations. Think about times when you've improved services or transformed operations. Be ready to discuss your leadership style and how it aligns with the values of the local government authority.

✨Engage with Stakeholders

Stakeholder management is key in this role. Come prepared with strategies on how you would engage with various stakeholders, from families to local organisations. Highlight any previous experience you have in building relationships and managing expectations.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask insightful questions. Inquire about the current challenges the team faces or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

Head of Bereavement & Service Improvement
Leeds City Council
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