At a Glance
- Tasks: Support students in achieving their goals and create a positive learning environment.
- Company: Leeds City College, a leading further education institution.
- Benefits: Generous annual leave, pension schemes, CPD opportunities, and employee wellbeing initiatives.
- Other info: Flexible working options available; join a diverse and supportive team.
- Why this job: Make a real difference in students' lives while developing your own skills.
- Qualifications: Experience with young people and strong communication skills required.
The predicted salary is between 24000 - 36000 £ per year.
About The Role
Leeds City College are recruiting for a Student Relations Officer based at the Printworks Campus. This varied role supports students across all six Schools to meet attendance targets, achieve academic goals and progress into further study, apprenticeships or careers, while helping to deliver engaging enrichment activities that build skills and broaden opportunities. The role requires a flexible, student-focused approach, helping to create a positive, challenging and inclusive student experience. Duties include welcoming students and visitors, upholding high standards of behaviour, and acting as a key point of contact for students, parents/carers and colleagues. You’ll provide pastoral support through 1:1 work, small groups and larger group sessions, contributing to key campaigns and initiatives across the campus. Part-time or reduced year may also be considered (salary advertised will be pro rata). Please state your available hours and days on your application form within the supporting statement.
What You Will Do
- Work across Printworks Campus to ensure that students are welcomed into a safe, friendly and supportive environment, collaborating with internal and external colleagues to support everyone to achieve their potential.
- Develop effective professional relationships with students, staff and the wider community to achieve inclusion, participation and development and ensure excellent levels of student satisfaction.
- Tailor support to meet the needs of individual students in academic and pastoral environments and identify opportunities to share best practice across campus.
About You
- Previous experience of working with young people or students in a pastoral, support or customer-facing role.
- Experience of managing challenging behaviour using a restorative approach, with a strong commitment to creating a positive, student-focused and supportive learning environment.
- Has excellent communication skills and can quickly analyse and resolve issues, using sound judgement, negotiation and de-escalation skills when required.
- Can work flexibly and collaboratively as part of a busy, diverse, results-focused team, and is motivated by achieving challenging targets.
- Is able to contribute to monitoring, reporting and data-driven tasks to support student progress and outcomes.
Benefits
- Annual Leave: Curriculum and Management: 44 days plus bank holidays; Curriculum support and business support: 39 days plus bank holidays.
- Pension Schemes with Generous Employer Contributions: Teachers’ Pension Scheme, Local Government Pension Scheme, People’s Pension Scheme.
- CPD Opportunities: Annual staff conference plus 2 additional staff development days.
- Qualifications Including PGCE, Apprenticeships, Leadership And Management Courses.
- Employee wellbeing initiatives: Family Friendly Policies, discounted onsite spa (Printworks) and gym (Park Lane).
- Travel and commuting: Discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes.
- Flexible and hybrid working opportunities: Please speak to the recruiting manager regarding flexible opportunities as these differ between roles.
About Us
Leeds City College is one of the largest further education institutions in the country and is one of the biggest providers of apprenticeships regionally. We provide a vibrant and diverse learning environment, delivering excellent and innovative education which is supportive, inspiring and life changing. Leeds City College’s values put students first and are at the heart of everything the college does. We are committed to lifelong learning and investing in our staff. You’ll have access to a broad variety of training and professional development designed to help you continually develop and grow. We offer a wide range of job vacancies, and our large size means there are always exciting opportunities to progress. Join us on the journey to being the best that we can collectively be for our students, apprentices, staff and our stakeholders.
Safeguarding
At Luminate Education Group we are committed to the safeguarding and welfare of all our students. We expect all our staff and volunteers to share this commitment. All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, online checks and must have two satisfactory references. Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.
Equality, Diversity and Inclusion
Our commitment to Equality, Diversity and Inclusion (EDI) in recruitment is key to our Group’s values. We are dedicated to fostering a workplace that embraces equality, diversity and inclusion in all its forms, where every candidate is treated with fairness, respect, and equity. Our recruitment processes are designed to ensure equal opportunities, remove bias, and promote a diverse talent pool.
Recruitment Agencies
We do not accept unsolicited CV’s and applications from agencies and will not be liable for any fee in connection with a candidate that has been submitted speculatively through any agency that has not been expressly instructed for a particular vacancy as part of our Preferred Supplier List.
Student Relations Officer in Leeds employer: Leeds City College
Leeds City College is an exceptional employer, offering a supportive and inclusive work environment at our Rothwell Campus, where you can make a meaningful impact on adult learners' lives. With generous benefits including extensive annual leave, pension schemes, and professional development opportunities, we prioritise employee growth and wellbeing. Join our dedicated team and contribute to a vibrant educational community that values diversity and lifelong learning.
StudySmarter Expert Advice🤫
We think this is how you could land Student Relations Officer in Leeds
✨Connect with Local Educational Institutions
Get involved with universities and colleges in your area, especially those that offer adult continuing education programmes. Attend open days or even guest lectures to network with faculty members and find out about potential job openings before they even get advertised.
✨Leverage Professional Education Networks
Join professional networks focused on adult education, such as the Adult Learning Australia or the International Society for Technology in Education. These communities often have job boards or can point you towards opportunities at places like Leeds City College just waiting for the right candidate!
✨Showcase Your Passion for Lifelong Learning
In your interviews, share your own experiences and thoughts on lifelong learning. Highlight any courses or workshops you've taken recently to demonstrate your commitment to personal development and the importance of education. This is a big plus for roles in this field!
✨Apply Through Our Website
Don't forget to check out our careers page at Leeds City College. Applying directly through our website not only makes your application stand out but also shows you're genuinely interested in joining us. We love seeing candidates who take that extra step.
We think you need these skills to ace Student Relations Officer in Leeds
Some tips for your application 🫡
Highlight Your Experience in Education:When crafting your CV for the Student Relations Officer role, make sure to emphasise any relevant experience in adult or continuing education. This could be teaching credentials, training sessions you've facilitated, or programmes you’ve developed. The more specific you can be about your contributions and outcomes, the better!
Showcase Your Interpersonal Skills:In the adult continuing education sector, strong communication and interpersonal skills are key. Use your cover letter to share specific examples of how you’ve worked with diverse groups or handled different learning styles. Let us see how you've engaged learners—you’re selling your teaching style here!
Connect Your Passion to Our Mission:At Leeds City College, we value candidates who resonate with our mission to empower lifelong learners. Make sure your cover letter reflects your passion for adult education and your alignment with our goals. A genuine connection can really make your application stand out!
Keep it Professional Yet Personable:While it’s important to maintain professionalism in your application, don’t be afraid to let your personality shine through. We’re looking for someone who can connect with our learners, so a friendly, approachable tone can help convey that vibe in your written materials. Apply through our website and let us see the real you!
How to prepare for a job interview at Leeds City College
✨Showcase Your Passion for Lifelong Learning
When interviewing for a role in adult continuing education at Leeds City College, it's super important to highlight your passion for lifelong learning. Share personal anecdotes or experiences that demonstrate your commitment to education and how you've fostered a love for learning in others – this is something hiring managers love to see!
✨Prepare for Adult Education Methodologies
Be ready to dive into your knowledge of andragogy and educational theories during the interview. Expect questions about how you would adapt your teaching styles for adult learners – think about specific strategies you’ve used in the past and be prepared to discuss how they positively impacted your students.
✨Discuss Your Experience with Diverse Learners
At Leeds City College, you’ll likely encounter a diverse range of adult learners, so don’t shy away from discussing your experience with different demographics. Be prepared to share your successes in engaging learners from varied backgrounds, and how your approach has adapted to meet their unique needs.
✨Demonstrate Your Ability to Collaborate
Given that this is a full-time role, teamwork will be essential. Be ready to talk about your experiences working in collaborative settings, whether it be with fellow educators, administrators, or community partners. Highlight specific projects where your collaborative efforts contributed to successful educational outcomes.
