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- Tasks: Support students in achieving their academic and personal goals while fostering a positive environment.
- Company: Join a vibrant educational community at the stunning Printworks Campus.
- Benefits: Enjoy generous annual leave, pension schemes, and employee wellbeing initiatives.
- Other info: Flexible working opportunities and a commitment to equality and diversity.
- Why this job: Make a real difference in students' lives and help them thrive academically and socially.
- Qualifications: Strong communication skills and a passion for supporting student development.
The predicted salary is between 30000 - 40000 £ per year.
About The Role
The role of the Student Relations Officer is a diverse and interesting one. Working across all seven Schools at the stunning Printworks Campus (including Temple Newsam Home Farm), the postholder will support students to achieve challenging attendance targets, their academic aims and their progression goals alongside engaging in enrichment activities which allow them to experience opportunities which add to their skills and prepare them for further study, Apprenticeships and careers. The role demands a flexible, responsive approach so that the student experience is fresh, challenging and relevant.
Typical duties associated with the role include:
- Meeting and greeting students.
- Ensuring our high expectations for behaviour are upheld.
- Acting as a key point of contact for students, parents/carers, visitors and colleagues.
- Working with students on a 1:1 basis, in small groups and in larger groups to deliver pastoral support, key campaigns and initiatives.
Part year or part time hours may be considered: the salary stated will be pro rata. Please state on your application form what hours/days you are able to work.
What You Will Do
Work across Printworks Campus to ensure that students are welcomed into a safe, friendly and supportive environment, collaborating with internal and external colleagues to support everyone to achieve their potential. Develop effective professional relationships with students, staff and the wider community to achieve inclusion, participation and development and ensure excellent levels of student satisfaction. Tailor support to meet the needs of individual students in academic and pastoral environments and identify opportunities to share best practice across campus.
About You
You will be student-focused, with a restorative approach and a commitment to providing a positive and supportive environment in which students can learn and develop. You will have excellent communication skills, with the ability to analyse and resolve problems quickly and effectively, using reasoning and negotiation skills to defuse challenging situations should the need arise. You will have the ability to work flexibly and collaboratively as part of a busy, diverse results-focused team and will enjoy achieving challenging targets and supporting others along the way. In addition, you will contribute to the development and use of a range of monitoring and reporting tasks.
Benefits
The group offers a range of excellent benefits, including:
- Annual Leave: Curriculum and Management: 44 days plus bank holidays; Curriculum support and business support: 39 days plus bank holidays.
- Pension Schemes with generous employer contributions: Teachers’ Pension Scheme, Local Government Pension Scheme, People’s Pension Scheme.
- CPD Opportunities: Annual staff conference plus 2 additional staff development days.
- Qualifications including PGCE, Apprenticeships, Leadership and Management Courses.
- Employee wellbeing initiatives: Family Friendly Policies, discounted onsite spa (Printworks) and gym (Park Lane).
- Travel and commuting: Discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes.
- Flexible and hybrid working opportunities: Please speak to the recruiting manager regarding flexible opportunities as these differ between roles.
SAFEGUARDING
At Luminate Education Group we are committed to the safeguarding and welfare of all our students. We expect all our staff and volunteers to share this commitment. All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, online checks and must have two satisfactory references. Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.
EQUALITY, DIVERSITY AND INCLUSION
Our commitment to Equality, Diversity and Inclusion (EDI) in recruitment is key to our Group’s values. We are dedicated to fostering a workplace that embraces equality, diversity and inclusion in all its forms, where every candidate is treated with fairness, respect, and equity. Our recruitment processes are designed to ensure equal opportunities, remove bias, and promote a diverse talent pool.
RECRUITMENT AGENCIES
We do not accept unsolicited CV’s and applications from agencies and will not be liable for any fee in connection with a candidate that has been submitted speculatively through any agency that has not been expressly instructed for a particular vacancy as part of our Preferred Supplier List.
Student Relations Officer employer: Leeds City College
Contact Detail:
Leeds City College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Relations Officer
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand what they value and how you can fit in. Plus, it gives you some great talking points during your chat!
✨Tip Number 2
Practice makes perfect! Grab a mate and do some mock interviews. Focus on common questions for a Student Relations Officer role, like how you'd handle challenging situations with students. The more you practice, the more confident you'll feel!
✨Tip Number 3
Show your passion for student support! During your interview, share specific examples of how you've helped students in the past. Whether it's through mentoring or organising events, let them see your commitment to making a difference.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you're keen and professional. Plus, it gives you another chance to reiterate why you're the perfect fit for the role!
We think you need these skills to ace Student Relations Officer
Some tips for your application 🫡
Show Your Passion for Student Support: When writing your application, let us see your enthusiasm for helping students achieve their goals. Share any relevant experiences that highlight your commitment to creating a positive and supportive environment.
Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the Student Relations Officer role. Use keywords from the job description to demonstrate how your skills and experiences align with what we're looking for.
Be Clear About Your Availability: Don’t forget to mention your availability in your application! We want to know what hours or days you can work, so be upfront about your schedule to help us find the best fit.
Keep It Professional Yet Friendly: While we love a friendly tone, remember to keep your application professional. Strike a balance between being approachable and showcasing your serious side, as this reflects the kind of environment we foster at StudySmarter.
How to prepare for a job interview at Leeds City College
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Student Relations Officer. Familiarise yourself with the key duties mentioned in the job description, such as supporting students' academic aims and engaging in enrichment activities. This will help you demonstrate your enthusiasm and suitability for the role.
✨Showcase Your Communication Skills
As this role requires excellent communication skills, prepare examples of how you've effectively communicated with students, parents, or colleagues in the past. Think about situations where you resolved conflicts or provided support, as these will highlight your ability to handle challenging situations with ease.
✨Demonstrate Flexibility and Teamwork
The job demands a flexible approach and the ability to work collaboratively. Be ready to discuss instances where you've adapted to changing circumstances or worked as part of a diverse team. This will show that you're not only capable of meeting challenges but also thrive in a dynamic environment.
✨Prepare Questions About Student Support
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about how the organisation supports student development and inclusion. This shows your genuine interest in creating a positive environment for students and aligns with the values of the role.