At a Glance
- Tasks: Guide potential students through the recruitment process and provide exceptional support.
- Company: Join Leeds City College, a leading further education institution with a vibrant culture.
- Benefits: Enjoy generous annual leave, pension schemes, and professional development opportunities.
- Other info: Flexible working options available, including remote work one day a week.
- Why this job: Make a real difference in students' lives while working in a supportive team.
- Qualifications: Customer service experience and relevant qualifications are essential.
The predicted salary is between 26195 - 26855 € per year.
Leeds City College are looking for a Student Recruitment and Admissions Officer to provide an excellent potential student experience in terms of an efficient and streamlined process for all stages of recruitment with a strong focus on the conversion of inquiries to enrolment. We are a friendly, enthusiastic team with a passion for working with a diverse group of people to deliver an outstanding student experience to our students, visitors and stakeholders. We take pride in guiding our students on their journey to achieve their aspirations. With the potential to work 1 day a week from home. Please apply as soon as possible as the role may close before the advertised closing date.
What You Will Do
- Be the first point of contact for potential students, including application and course inquiries.
- Offer Matrix standard of advice and guidance to potential students.
- Attend external events across the region including evenings and weekends.
- Support the interview events providing an excellent experience for potential students, parents, and external stakeholders.
- Deal with all applications efficiently and in a timely manner to meet our Service Level Agreements.
- Process applications to ensure all offers have been made to potential students.
About You
- Relevant I.A.G qualification at level 2 or above.
- Relevant customer service qualification or training.
- Literacy and numeracy qualification at level 2 or above.
- A professional understanding of admissions including experience of working effectively in an admission role.
- Ability to build and maintain strong internal and external working relationships and work in a confidential manner.
- Experience of working in a busy high-volume customer focused environment.
- Good knowledge of student database systems or C.R.M systems.
- Good knowledge of systems processes and regulations relevant to admissions.
- Excellent customer service skills.
Benefits
- Annual leave: Curriculum and Management: 44 days plus bank holidays; Curriculum support and business support: 39 days plus bank holidays.
- Pension schemes with generous employer contributions: Teachers Pension Scheme, Local Government Pension Scheme, Peoples Pension Scheme.
- CPD opportunities: Annual staff conference plus 2 additional staff development days, qualifications including PGCE, apprenticeships, leadership and management courses.
- Employee wellbeing initiatives: Family Friendly Policies, discounted onsite spa (Printworks) and gym (Park Lane).
- Travel and commuting: Discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes.
- Flexible and hybrid working opportunities: Please speak to the recruiting manager regarding flexible opportunities as these differ between roles.
About Us
Leeds City College is one of the largest further education institutions in the country and is one of the biggest providers of apprenticeships regionally. We provide a vibrant and diverse learning environment, delivering excellent and innovative education which is supportive, inspiring and life changing. Leeds City Colleges values put students first and are at the heart of everything the college does. We are committed to lifelong learning and investing in our staff. You'll have access to a broad variety of training and professional development designed to help you continually develop and grow. We offer a wide range of job vacancies, and our large size means there are always exciting opportunities to progress. Join us on the journey to being the best that we can collectively be for our students, apprentices, staff and our stakeholders.
Safeguarding
At Luminate Education Group we are committed to the safeguarding and welfare of all our students including children, young people, and vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow the Safer Recruitment requirements and best practice as set out within Keeping Children Safe in Education statutory guidance. All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, online checks and must have two satisfactory references. Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.
Equality, Diversity and Inclusion
Our commitment to Equality, Diversity and Inclusion (EDI) in recruitment is key to our Groups values. We are dedicated to fostering a workplace that embraces equality, diversity and inclusion in all its forms, where every candidate is treated with fairness, respect, and equity. Our recruitment processes are designed to ensure equal opportunities, remove bias, and promote a diverse talent pool. We continually assess and improve our practices to ensure that every individual, regardless of background, has an equal chance to succeed. By championing EDI, we aim to create a workforce that reflects the richness of our communities and drives innovation through diverse perspectives.
Recruitment Agencies
We kindly request that recruitment agencies do not forward any unsolicited CVs in relation to any of our advertised roles or speculatively. If we require support with any of our vacancies we will get in touch with agencies directly. We do not recognise submissions of unsolicited or speculative CV applications from recruitment agencies. We shall not be liable for any fee/commission in the event we employ a candidate that may have been submitted as an unsolicited/speculative application from an uninstructed recruitment agency.
Student Recruitment and Admissions Officer, Leeds employer: Leeds City College
Leeds City College is an exceptional employer, offering a vibrant and diverse work environment that prioritises employee growth and development. With generous annual leave, flexible working options, and a strong commitment to equality, diversity, and inclusion, staff are supported in their professional journeys while contributing to a meaningful student experience. The college's dedication to lifelong learning ensures that employees have access to a variety of training opportunities, making it an ideal place for those seeking a rewarding career in education.
StudySmarter Expert Advice🤫
We think this is how you could land Student Recruitment and Admissions Officer, Leeds
✨Tip Number 1
Get to know the college! Research Leeds City College and its values. When you understand what they stand for, you can tailor your conversations to show how you fit into their culture and mission.
✨Tip Number 2
Network like a pro! Attend events where potential students or stakeholders are present. This is your chance to shine and make connections that could lead to job opportunities. Don’t forget to follow up with anyone you meet!
✨Tip Number 3
Practice your pitch! Be ready to explain why you’re the perfect fit for the Student Recruitment and Admissions Officer role. Highlight your customer service skills and experience in admissions to make a lasting impression.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Leeds City College team. Don’t wait too long; apply as soon as you can!
We think you need these skills to ace Student Recruitment and Admissions Officer, Leeds
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Student Recruitment and Admissions Officer. We want to see how you can contribute to our mission of providing an outstanding student experience!
Show Your Passion:Let your enthusiasm for working with students shine through in your application. We love candidates who are genuinely excited about helping others achieve their aspirations, so don’t hold back on sharing your passion!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences are easy to read and understand. This will help us see why you’re a great fit for the team!
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way to ensure we receive your details directly and can process your application efficiently. Plus, it shows you’re serious about joining our friendly team!
How to prepare for a job interview at Leeds City College
✨Know Your Stuff
Make sure you understand the role of a Student Recruitment and Admissions Officer inside out. Familiarise yourself with the college's values, mission, and the specific responsibilities mentioned in the job description. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves a lot of interaction with potential students and stakeholders, be ready to share examples of your customer service experience. Think of situations where you've gone above and beyond to help someone, as this will demonstrate your commitment to providing an excellent student experience.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you'd handle various situations, such as dealing with a difficult inquiry or managing a high volume of applications. Practise your responses to these types of questions, focusing on your problem-solving skills and ability to maintain professionalism under pressure.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to show your enthusiasm for the role by asking about the team dynamics, professional development opportunities, or how the college measures success in student recruitment. This not only shows your interest but also helps you gauge if the college is the right fit for you.
