Service Support Assistant/Technician - Hair and Beauty (Part Time), Leeds

This is an exciting opportunity to join the Hair, Beauty and Media Makeup department at Leeds City College’s Printworks Campus. The Technician Support Assistant will play a key role in supporting a vibrant, industry-led curriculum within a creative and fast-paced learning environment. This part-time position offers flexible working hours, making it ideal for those seeking a role that can be worked around school commitments.

Working closely with the Service Support Manager, the post holder will support the effective delivery of technical services across the department, ensuring learning spaces meet curriculum and awarding body requirements. The role is central to the smooth running of specialist vocational areas and requires a strong commitment to delivering a high level of customer service to learners, staff, employers and other Leeds City College stakeholders.

The Technician Support Assistant will contribute to the effective implementation of systems and processes that support high-quality learning programmes across delivery sites. Responsibilities include maintaining the day-to-day operation of salons, dispensary and reception areas, ensuring they are safe, well-resourced and professionally presented.

The role will also involve supporting learner development through the assessment of students on reception, sales and service units as required, helping to develop employability skills and preparing learners for industry practice.

This is a part-time (18.5 hours) contract. The pro rata salary is £12,778 to £13,100 per annum.

• Accept delivery of goods and materials, assist in maintaining incoming stock records, and store supplies at designated site.
• Assist in maintaining stock inventory, carrying out stock audits as identified, maintaining a system of stock control and product pricing, and ordering stock in accordance with financial regulations as directed by the Service Support Manager.
• Collect and receipt all monies in relation to salon services and sales in accordance with college financial regulations and provide a banking service for any monies taken during salon sessions.
• Prepare, clean, check and dispense all equipment for use by staff and students, and ensure that salons, classrooms, resource rooms and dispensary are safe, clean, and tidy.
• Support teaching staff to review and facilitate continuous product, materials and technical support during teaching sessions by ensuring that equipment and materials are changed/replenished as required.
• Facilitate/attend and contribute to all appropriate team meetings, open evenings etc. and to provide a high level of customer service to all LCC stakeholders.
• Assess learners as required within the Hair and Beauty Salon/Reception areas as directed by the Service Support Manager/HoD/DHoD and oversee student work experience activity in work areas e.g. dispensary/reception to ensure compliance and safe working practices.
• Oversee and contribute to the maintenance of an efficient laundry service and recording of laundry servicing for other departments.
• Ensure the effective operation of the salon reception area including liaison with teaching colleagues to ensure the availability of models as required.

• Level 2 Literacy and Numeracy or equivalent.
• Educated to Level 2 within one of the technical areas.
• Assessor Award or willing to work towards.
• Experience of working within the hair and beauty industry.
• Experience of implementing effective Health and Safety policy and practice.
• Experience of providing an effective service support.

The group offers a range of excellent benefits, including:

Annual leave:
Curriculum and Management: 44 days plus bank holidays
Curriculum support and business support: 39 days plus bank holidays

Pension schemes with generous employer contributions:
Teachers’ Pension Scheme
Local Government Pension Scheme
People’s Pension Scheme

CPD opportunities:
Annual staff conference plus 2 additional staff development days.
Qualifications including PGCE, Apprenticeships, Leadership and Management courses.

Employee wellbeing initiatives:
Family Friendly Policies, discounted onsite spa (Printworks) and gym (Park Lane).

Travel and commuting:
Discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes.

Flexible and hybrid working opportunities:
Please speak to the recruiting manager regarding flexible opportunities as these differ between roles.

Leeds City College is one of the largest further education institutions in the country and is one of the biggest providers of apprenticeships regionally. We provide a vibrant and diverse learning environment, delivering excellent and innovative education which is supportive, inspiring and life changing. Leeds City College’s values put students first and are at the heart of everything the college does. We are committed to lifelong learning and investing in our staff. You’ll have access to a broad variety of training and professional development designed to help you continually develop and grow. We offer a wide range of job vacancies, and our large size means there are always exciting opportunities to progress. Join us on the journey to being the best that we can collectively be for our students, apprentices, staff and our stakeholders.

At Luminate Education Group we are committed to the safeguarding and welfare of all our students including children, young people, and vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow the Safer Recruitment requirements and best practice as set out within Keeping Children Safe in Education statutory guidance. All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, online checks and must have two satisfactory references. Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.

Our commitment to Equality, Diversity and Inclusion (EDI) in recruitment is key to our Group’s values. We are dedicated to fostering a workplace that embraces equality, diversity and inclusion in all its forms, where every candidate is treated with fairness, respect, and equity. Our recruitment processes are designed to ensure equal opportunities, remove bias, and promote a diverse talent pool. We continually assess and improve our practices to ensure that every individual, regardless of background, has an equal chance to succeed. By championing EDI, we aim to create a workforce that reflects the richness of our communities and drives innovation through diverse perspectives.

• We do not recognise submissions of unsolicited or speculative CV applications from recruitment agencies.
• We shall not be liable for any fee/commission in the event we employ a candidate that may have been submitted as an unsolicited/speculative application from an uninstructed recruitment agency.