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For Companies At a Glance
- Tasks: Engage with students and staff, greet visitors, and assist with inquiries.
- Company: Leading educational institution in the UK with a vibrant community.
- Benefits: Flexible hours, generous holiday, pension schemes, and professional development.
- Why this job: Make a difference by welcoming and supporting fellow students in a dynamic environment.
- Qualifications: Exceptional communication and customer service skills.
- Other info: Hybrid role with opportunities for growth and learning.
The predicted salary is between 13000 - 16000 £ per year.
A leading educational institution in the United Kingdom is recruiting a Customer Service Assistant for its front-of-house welcome desks. This role requires exceptional communication and customer service skills to engage with students and staff across multiple campuses.
Responsibilities include:
- Greeting visitors
- Answering inquiries
- Assisting with student applications
The position offers flexible working hours and benefits such as generous holiday, pension schemes, and professional development opportunities.
Student Welcome Desk Specialist — Hybrid, Flexible Hours in Leeds employer: Leeds City College
Contact Detail:
Leeds City College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Welcome Desk Specialist — Hybrid, Flexible Hours in Leeds
✨Tip Number 1
Make sure to research the institution before your interview. Knowing their values and mission can help you connect with the interviewers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about engaging with students and staff, being able to articulate your thoughts clearly will set you apart from other candidates.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewers. This shows that you’re proactive and keen to learn more about the role and the institution.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Student Welcome Desk Specialist — Hybrid, Flexible Hours in Leeds
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of warmth and enthusiasm can go a long way in customer service roles like this one.
Tailor Your Application: Make sure to customise your application for the Student Welcome Desk Specialist role. Highlight your communication skills and any relevant experience you have in customer service. We love seeing how you connect your background to what we do!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experiences and skills. Avoid fluff – we want to know exactly why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Leeds City College
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Service Assistant at the welcome desk. Familiarise yourself with the institution's values and how they relate to student engagement. This will help you demonstrate your enthusiasm and fit for the role.
✨Showcase Your Communication Skills
Since this role requires exceptional communication, prepare examples from your past experiences where you've successfully engaged with customers or resolved inquiries. Practising clear and confident responses will help you shine during the interview.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios, such as handling difficult visitors or managing multiple inquiries at once. Think about how you would approach these situations and be ready to share your thought process and solutions.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the institution. Inquire about the team dynamics, training opportunities, or how success is measured in this position. This not only shows your enthusiasm but also helps you gauge if the role is right for you.
