Service Support Assistant/Technician - Hair and Beauty (Part Time) in Leeds

This is an exciting opportunity to join the Hair, Beauty and Media Makeup department at Leeds City College’s Printworks Campus. The Technician Support Assistant will play a key role in supporting an industry‑led curriculum within a creative and fast‑paced learning environment. This part‑time (18.5 hours) position offers flexible working hours, making it ideal for those seeking a role that can be worked around school commitments.

Working closely with the Service Support Manager, the post holder will support the effective delivery of technical services across the department, ensuring learning spaces meet curriculum and awarding body requirements. The role is central to the smooth running of specialist vocational areas and requires a strong commitment to delivering a high level of customer service to learners, staff, employers and other Leeds City College stakeholders.

Salary: £12,778–£13,100 per annum (pro rata).

What You Will Do:

• Accept delivery of goods and materials, assist in maintaining incoming stock records and store supplies at designated site.
• Assist in maintaining stock inventory, carry out stock audits as identified, maintain a system of stock control and product pricing, and order stock in accordance with financial regulations as directed by the Service Support Manager.
• Collect and receive all monies in relation to salon services and sales in accordance with college financial regulations and provide a banking service for any monies taken during salon sessions.
• Prepare, clean, check and dispense all equipment for use by staff and students, and ensure that salons, classrooms, resource rooms and dispensary are safe, clean and tidy.
• Support teaching staff to review and facilitate continuous product, materials and technical support during teaching sessions by ensuring that equipment and materials are changed/replenished as required.
• Facilitate/attend and contribute to all appropriate team meetings, open evenings and other events and provide a high level of customer service to all LCC stakeholders.
• Assess learners as required within the Hair and Beauty Salon/Reception areas as directed by the Service Support Manager/HoD/DHoD and oversee student work‑experience activity in work areas (e.g. dispensary/reception) to ensure compliance and safe working practices.
• Oversee and contribute to the maintenance of an efficient laundry service and record laundry servicing for other departments.
• Ensure the effective operation of the salon reception area, including liaison with teaching colleagues to ensure the availability of models as required.

About You:

• Level 2 Literacy and Numeracy or equivalent.
• Educated to Level 2 within one of the technical areas.
• Assessor Award or willingness to work towards one.
• Experience of working within the hair and beauty industry.
• Experience of implementing effective Health and Safety policy and practice.
• Experience of providing effective service support.

Benefits:

• Annual leave: 44 days plus bank holidays for Curriculum and Management staff; 39 days plus bank holidays for Curriculum support and business support staff.
• Pension schemes: Teachers’ Pension Scheme, Local Government Pension Scheme, People’s Pension Scheme, with generous employer contributions.
• CPD opportunities: Annual staff conference plus two additional staff development days.
• Qualifications: PGCE, Apprenticeships, Leadership and Management courses.
• Employee wellbeing initiatives: Family Friendly Policies, discounted onsite spa (Printworks) and gym (Park Lane).
• Travel and commuting: Discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes.
• Flexible and hybrid working opportunities: Please speak to the recruiting manager regarding flexible opportunities as these differ between roles.

About Us:

Leeds City College is one of the largest further education institutions in the country and is a leading provider of apprenticeships regionally. We provide a vibrant and diverse learning environment, delivering excellent and innovative education which is supportive, inspiring and life‑changing. Our values put students first and are at the heart of everything we do.

Safeguarding: We are committed to the safeguarding and welfare of all our students. All successful applicants will be required to complete mandatory pre‑employment checks which include an enhanced DBS check, online checks and must have two satisfactory references.

Equality, Diversity and Inclusion: Our commitment to Equality, Diversity and Inclusion (EDI) is central to our recruitment process. We foster a workplace that embraces equality, diversity and inclusion in all its forms, every candidate is treated with fairness, respect and equity.

Recruitment Agencies: We do not accept unsolicited CVs and applications from agencies. We will not be liable for any fee in connection with a candidate that has been submitted speculatively through any agency that has not been expressly instructed for a particular vacancy as part of our Preferred Supplier List.