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- Tasks: Provide a warm welcome and assist students and staff at the front desk.
- Company: A large, inclusive further education institution in Leeds.
- Benefits: Flexible hours, pension scheme, and professional development opportunities.
- Why this job: Engage with diverse learners and enhance your customer service skills.
- Qualifications: Excellent communication skills and a passion for helping others.
- Other info: No previous experience needed; perfect for students looking to gain experience.
The predicted salary is between 12000 - 15000 £ per year.
A large further education institution in Leeds is hiring a Customer Service Assistant for 9 hours per week. This role involves providing a welcoming reception service to students and staff.
Ideal candidates will possess:
- Excellent communication and customer service skills
- Flexibility
- A passion for engaging with diverse learners
Previous experience in an educational setting is not required, and various benefits, including a pension scheme and professional development opportunities, are offered.
Part-Time Front Desk Assistant (Student Services) in Leeds employer: Leeds City College
Contact Detail:
Leeds City College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Front Desk Assistant (Student Services) in Leeds
✨Tip Number 1
Make sure to research the institution before your interview. Knowing their values and what they offer can help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, try role-playing common scenarios with friends or family. This will help you feel more confident when engaging with students and staff.
✨Tip Number 3
Be ready to showcase your flexibility. Think of examples from your past experiences where you've adapted to changes or handled unexpected situations. This will demonstrate your ability to thrive in a dynamic environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Part-Time Front Desk Assistant (Student Services) in Leeds
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can really make your application stand out.
Highlight Relevant Skills: Make sure to emphasise your communication and customer service skills. We’re looking for someone who can engage with diverse learners, so share any experiences that showcase these abilities!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your cover letter and CV to this specific role. Mention why you’re excited about working in student services and how you can contribute to our welcoming environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Leeds City College
✨Know Your Stuff
Before the interview, make sure you understand the role of a Front Desk Assistant. Familiarise yourself with the institution's values and mission. This will help you demonstrate your enthusiasm for the position and show that you're genuinely interested in contributing to the student experience.
✨Show Off Your Communication Skills
Since this role is all about customer service, be prepared to showcase your communication skills. Think of examples where you've successfully engaged with others, especially in diverse settings. Practising common interview questions can help you articulate your thoughts clearly and confidently.
✨Flexibility is Key
The job requires flexibility, so be ready to discuss how you can adapt to different situations. Share experiences where you've had to think on your feet or adjust your approach based on the needs of others. This will highlight your ability to thrive in a dynamic environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, professional development opportunities, or how they support students from diverse backgrounds. This shows your interest in the role and helps you determine if it's the right fit for you.