At a Glance
- Tasks: Support catering lessons and create an inspiring learning environment for students.
- Company: Join Leeds City College, a leading further education institution.
- Benefits: Enjoy generous annual leave, pension schemes, and professional development opportunities.
- Other info: Flexible working options and a commitment to equality, diversity, and inclusion.
- Why this job: Make a real difference in students' lives while working in a vibrant team.
- Qualifications: Level 2 Maths & English or willingness to achieve; customer service experience required.
The predicted salary is between 24308 - 24308 £ per year.
Leeds City College are looking for an enthusiastic and dedicated Hospitality Support Team Member to join our Travel, Food and Drink department. As part of our dynamic team, you will support the delivery of high-quality catering lessons and help create a positive, professional and inspiring learning environment for our students. Working closely with our chef tutors and hospitality staff, you will play a key role in ensuring lessons run smoothly, resources are well-organised, and students gain real-world experience in a supportive and engaging setting. A passion for hospitality, teamwork, and excellent customer service is essential, along with a genuine commitment to helping students succeed and enjoy their learning.
What You Will Do
- Support staff by setting up class trolleys and teaching materials.
- Identify food products that need to be utilized to minimize waste, suggesting how these items can be used in classes or to produce goods for the student shop.
- Give technical and product assistance to learners and staff.
- Ensure all cleaning duties are completed to a high standard of cleanliness and hygiene within all kitchens, equipment and storage areas are cleaned and well maintained, and undertake planned deep clean activities as required.
- Ensure equipment and resources are maintained following safe working practices and manufacturers guidelines.
- Demonstration of safe working practice and procedures within curriculum area including wearing of correct PPE.
- Maintain records for chilled, ambient, and frozen goods within legal limits for safe delivery and that all required documents are completed for due diligence purposes.
About You
- Level 2 Maths & English or willingness to achieve.
- Experience of working within an educational catering environment.
- Experience in dealing with external customers and delivering exceptional customer service.
- Experience of providing effective hygiene support, monitoring food safety and due diligence systems.
- Experience of collating and processing orders and deliveries.
- Excellent communication skills and proven ability to relate to all levels of staff, students, clients and stakeholders.
Benefits
- Annual leave: Curriculum and Management: 44 days plus bank holidays; Curriculum support and business support: 39 days plus bank holidays.
- Pension schemes with generous employer contributions: Teachers Pension Scheme, Local Government Pension Scheme, Peoples Pension Scheme.
- CPD opportunities: Annual staff conference plus 2 additional staff development days.
- Qualifications including PGCE, Apprenticeships, Leadership and Management courses.
- Employee wellbeing initiatives: Family Friendly Policies, discounted onsite spa (Printworks) and gym (Park Lane).
- Travel and commuting: Discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes.
- Flexible and hybrid working opportunities: Please speak to the recruiting manager regarding flexible opportunities as these differ between roles.
About Us
Leeds City College is one of the largest further education institutions in the country and is one of the biggest providers of apprenticeships regionally. We provide a vibrant and diverse learning environment, delivering excellent and innovative education which is supportive, inspiring and life changing. Leeds City Colleges values put students first and are at the heart of everything the college does. We are committed to lifelong learning and investing in our staff. You'll have access to a broad variety of training and professional development designed to help you continually develop and grow. We offer a wide range of job vacancies, and our large size means there are always exciting opportunities to progress.
SAFEGUARDING
At Luminate Education Group we are committed to the safeguarding and welfare of all our students including children, young people, and vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow the Safer Recruitment requirements and best practice as set out within Keeping Children Safe in Education statutory guidance. All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, online checks and must have two satisfactory references. Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.
EQUALITY, DIVERSITY AND INCLUSION
Our commitment to Equality, Diversity and Inclusion (EDI) in recruitment is key to our Groups values. We are dedicated to fostering a workplace that embraces equality, diversity and inclusion in all its forms, where every candidate is treated with fairness, respect, and equity. Our recruitment processes are designed to ensure equal opportunities, remove bias, and promote a diverse talent pool. We continually assess and improve our practices to ensure that every individual, regardless of background, has an equal chance to succeed. By championing EDI, we aim to create a workforce that reflects the richness of our communities and drives innovation through diverse perspectives.
RECRUITMENT AGENCIES
We kindly request that recruitment agencies do not forward any unsolicited CVs in relation to any of our advertised roles or speculatively. If we require support with any of our vacancies we will get in touch with agencies directly. We do not recognise submissions of unsolicited or speculative CV applications from recruitment agencies. We shall not be liable for any fee / commission in the event we employ a candidate that may have been submitted as an unsolicited/speculative application from an uninstructed recruitment agency.
Hospitality Support Team Member - Travel, Food and Drink, Leeds employer: Leeds City College
Leeds City College is an exceptional employer, offering a supportive and collaborative work culture that prioritises the professional growth of its staff. As an Engineering Assessor, you will have the opportunity to make a meaningful impact on the lives of apprentice learners while enjoying access to continuous development opportunities and a vibrant campus environment. With a commitment to high standards in education and a focus on innovation, this role provides a rewarding pathway for those passionate about shaping the future of engineering.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Support Team Member - Travel, Food and Drink, Leeds
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Leeds City College. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Leeds City College
Don't be shy about reaching out to Leeds City College directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hospitality Support Team Member - Travel, Food and Drink, Leeds
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Leeds City College and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Leeds City College
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
