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For Companies At a Glance
- Tasks: Provide exceptional service to students and guide them in course selection.
- Company: Prominent educational institution in Leeds with a vibrant culture.
- Benefits: Professional development opportunities and a supportive team environment.
- Why this job: Make a real impact on students' educational journeys in a dynamic setting.
- Qualifications: Background in customer service and strong communication skills.
- Other info: Hybrid role with a focus on student impact.
The predicted salary is between 11 - 16 £ per hour.
A prominent educational institution in Leeds is seeking a Customer Experience Assistant to provide exceptional service to students and stakeholders. You will guide students in their course selection and support them throughout their journey in a vibrant, dynamic environment.
A background in customer service and strong communication skills are essential. The role offers opportunities for professional development and a supportive team culture.
Customer Experience Assistant | Hybrid, Student Impact in Leeds employer: Leeds City College
Contact Detail:
Leeds City College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Assistant | Hybrid, Student Impact in Leeds
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the institution on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. We want to show how we can handle tricky situations with ease and keep that positive vibe going!
✨Tip Number 3
Show off your communication skills! During interviews, be clear and engaging. Remember, we’re all about guiding students, so let’s demonstrate our ability to connect.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of our supportive team culture.
We think you need these skills to ace Customer Experience Assistant | Hybrid, Student Impact in Leeds
Some tips for your application 🫡
Show Your Passion for Education: When writing your application, let your enthusiasm for helping students shine through. We want to see how much you care about making a positive impact in their educational journey!
Highlight Your Customer Service Skills: Make sure to showcase any previous experience in customer service. We’re looking for someone who can communicate effectively and provide exceptional support, so share examples that demonstrate these skills.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role. Mention specific aspects of the job description that resonate with you and how you can contribute to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Leeds City College
✨Know Your Stuff
Make sure you understand the role of a Customer Experience Assistant inside out. Familiarise yourself with the institution's courses and services so you can confidently guide students during the interview.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. Consider doing mock interviews with friends or family to refine your responses and ensure you come across as approachable and knowledgeable.
✨Demonstrate Your Customer Service Experience
Prepare specific examples from your past experiences where you've provided exceptional customer service. Highlight how you handled challenges and went above and beyond to support customers, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team culture and professional development opportunities. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
