Apprentice Student Support Coordinator (Level 3), Leeds

Job Title: Apprentice Student Support Coordinator (Level 3) Salary: Apprenticeship RatesClosing Date: About the Role

18 Months fixed term Apprenticeship

Level 3 Apprenticeship Rates:

Under 18 years - 16,012 per annum

18-20 years - 21,510 per annum

21+ years - 24,520 per annum

Leeds City College have an exciting opportunity for an Apprentice Student Support Coordinator (Level 3) working in the Student Support team. Working closely with curriculum staff, coaching tutors and the Student Support Coordinator across Music and Performance Production.

This is a fantastic opportunity to build a career in student support, safeguarding, and pastoral care within a creative education setting with colleagues that will support you to succeed in this role.

This is a hands-on position where you will provide direct student support, deliver early help through drop-in sessions, maintain safeguarding records, and work closely with staff and external agencies to ensure learners are safe, supported, and able to succeed.

You will support students to overcome barriers to learning, stay engaged, and progress into positive destinations, while completing a nationally recognised apprenticeship. The role includes structured training leading to a Level 3 Safeguarding Officer qualification, alongside training as a Designated Safeguarding Officer, First Aider, and Mental Health First Aider.

What You Will Do

• Support the Student Support team in promoting wellbeing and safeguarding learners across the college.
• Act as a first point of contact, providing drop-in support, guidance, and signposting for students.
• Assist with identifying, tracking, and monitoring student needs, attendance, and support plans.
• Maintain accurate safeguarding and support records using systems such as CPOMS and MIS, and contribute to casework under supervision.
• Work collaboratively with staff and external agencies, supporting meetings, transitions, and safeguarding processes while engaging in apprenticeship training and development.

About You

• Committed to supporting the wellbeing and safety of young people and vulnerable adults.
• Level 2 English and Maths at grade C/grade 4 minimum
• Interested in safeguarding, pastoral care, and supporting learners with additional needs, with strong empathy and relationship-building skills.
• Organised and detail-focused, with confidence using IT systems for accurate record-keeping and reporting.
• Team-focused and calm under pressure, committed to equality, inclusion, and maintaining a safe learning environment (interest in creative arts desirable but not essential).

Benefits

The group offers a range of excellent benefits, including:
Annual leave:
Curriculum and Management: 44 days plus bank holidays
Curriculum support and business support: 39 days plus bank holidays
Pension schemes with generous employer contributions:
Teachers Pension Scheme
Local Government Pension Scheme
Peoples Pension Scheme
CPD opportunities:
Annual staff conference plus 2 additional staff development days.
Qualifications including PGCE, Apprenticeships, Leadership and Management courses.
Employee wellbeing initiatives: Family Friendly Policies, discounted onsite spa (Printworks) and gym (Park Lane).
Travel and commuting: Discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes.
Flexible and hybrid working opportunities: Please speak to the recruiting manager regarding flexible opportunities as these differ between roles.

About Us Leeds City College is one of the largest further education institutions in the country and is one of the biggest providers of apprenticeships regionally.We provide a vibrant and diverse learning environment, delivering excellent and innovative education which is supportive, inspiring and life changing. Leeds City Colleges values put students first and are at the heart of everything the college does.We are committed to lifelong learning and investing in our staff. Youll have access to a broad variety of training and professional development designed to help you continually develop and grow. We offer a wide range of job vacancies, and our large size means there are always exciting opportunities to progress.Join us on the journey to being the best that we can collectively be for our students, apprentices, staff and our stakeholders.SAFEGUARDING At Luminate Education Group we are committed to the safeguarding and welfare of all our students including children, young people, and vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow the Safer Recruitment requirements and best practice as set out within Keeping Children Safe in Education statutory guidance. All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, online checks and must have two satisfactory references. Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.EQUALITY, DIVERSITY AND INCLUSION Our commitment to Equality, Diversity and Inclusion (EDI) in recruitment is key to our Groups values. We are dedicated to fostering a workplace that embraces equality, diversity andinclusion in all its forms, where every candidate is treated with fairness, respect, and equity. Our recruitment processes are designed to ensure equal opportunities, remove bias, and promote a diverse talent pool. We continually assess and improve our practices to ensure that every individual, regardless of background, has an equal chance to succeed. By championing EDI, we aim to create a workforce that reflects the richness of our communities and drives innovation through diverse perspectives. To find out more about what our commitment to EDI means to us pleaseClick here to learn more about our EDI objectives.RECRUITMENT AGENCIES We kindly request that recruitment agencies do not forward anyunsolicited CVsin relation to any of our advertised roles or speculatively. If we require support with any of our vacancies we will get in touch with agencies directly.

• We do not recognise submissions of unsolicited or speculative CV applications from recruitment agencies.
• We shall not be liable for any fee / commission in the event we employ a candidate that may have been submitted as an unsolicited/speculative application from an uninstructed recruitment agency.