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- Tasks: Join our team as a Hospitality Team Member Apprentice, serving customers and maintaining high standards.
- Company: Luminate Education Group transforms lives through education across Yorkshire's colleges.
- Benefits: Enjoy flexible working, generous annual leave, and discounts on travel and wellness services.
- Why this job: Gain hands-on experience in a fun, fast-paced environment while earning an industry qualification.
- Qualifications: Experience in hospitality and customer service is preferred; enthusiasm is key!
- Other info: This is an 18-month apprenticeship with opportunities for professional development.
The predicted salary is between 14874 - 23555 £ per year.
About The Role
This is a Fixed Term contract for 18 months (duration of the apprenticeship).
Apprenticeship pay rates for this post are dependent on age. Please see below for the applicable rates:
Level 2 Apprenticeship Rates
Under 18 years £14,874 per annum
18-20 years £19,600 per annum
21+ years £23,555 per annum
We are looking for a Hospitality Team Member Apprentice who will work primarily in our award-winning Printworks Kitchen & Bar restaurant. You will be working alongside a team of highly skilled and industry-passionate individuals. Here, you will learn, grow, and develop your skills while gaining an industry qualification. This front of house, customer facing role will involve lots of people interaction, whilst providing lots of opportunity to develop key technical skills.
The food services and catering department are at the heart of the student experience. It is our shared aim that we provide an environment that creates a better future through inspirational actions that will change lives. The values that guide us as a team are, trust, integrity, compassion, fairness and inclusion and these values guide us throughout our working day. The catering department is a fast paced, hard working environment but one that is underpinned by optimism and fun.
What You Will Do
- To support the professional delivery of the food and beverage service to all customers.
- Serve customers professionally and politely.
- Take payments from customers and operate a till.
- To maintain all areas including front of House, bar and wash up areas to a high standard.
- Ensure a safe working environment to meet Health and Safety policies.
- Ensure a hygienic working environment to meet all Food Hygiene requirements.
- Able to work occasional evening and weekend to support on functions and events.
- Mentor and work with Catering Students.
About You
- Experience and knowledge of working within the Hospitality Sector.
- Experience in dealing with/ serving customers.
- Experience of working positively with young people and adults.
- Experience or willingness to operating a Barista Coffee Machine.
- Ability to follow food hygiene systems and monitor due diligence records.
Benefits
The group offers a range of excellent benefits, including:
Annual Leave
Curriculum and Management: 44 days plus bank holidays
Curriculum support and business support: 39 days plus bank holidays
Pension Schemes With Generous Employer Contributions
Teachers’ Pension Scheme
Local Government Pension Scheme
People’s Pension Scheme
CPD Opportunities
Annual staff conference plus 2 additional staff development days.
Qualifications Including PGCE, Apprenticeships, Leadership And Management Courses.
Employee wellbeing initiatives: Family Friendly Policies, discounted onsite spa (Printworks) and gym (Park Lane).
Travel and commuting: Discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes.
Flexible and hybrid working opportunities: Please speak to the recruiting manager regarding flexible opportunities as these differ between roles.
About Us
Luminate Education Group is a collective of education providers based in Yorkshire with one clear purpose: to make a positive difference to people’s lives through genuinely transformative education and training.
We offer a wide range of job vacancies across our business support functions – Finance, Human Resources, ITSS, Marketing, Communications, Executive Support, Estates and Food Services. Our large size and diverse range of member organisations means there are always exciting opportunities to progress.
As an education provider, we are committed to lifelong learning and investing in our workforce, and you’ll have access to a broad variety of training and professional development designed to help you continually develop and grow.
Luminate Education Group consists of; Harrogate College, Keighley College, Leeds City College, Leeds Sixth Form College, Pudsey Sixth Form College, Leeds Conservatoire and University Centre Leeds.
SAFEGUARDING
At Luminate Education Group we are committed to the safeguarding and welfare of all our students. We expect all our staff and volunteers to share this commitment. All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, online checks and must have two satisfactory references. Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.
EQUALITY, DIVERSITY AND INCLUSION
Our commitment to Equality, Diversity and Inclusion (EDI) in recruitment is key to our Group’s values. We are dedicated to fostering a workplace that embraces equality, diversity and inclusion in all its forms, where every candidate is treated with fairness, respect, and equity.
Our recruitment processes are designed to ensure equal opportunities, remove bias, and promote a diverse talent pool. To find out more about what our commitment to EDI means to us please Click here to learn more about our EDI objectives.
RECRUITMENT AGENCIES
We do not accept unsolicited CV’s and applications from agencies and will not be liable for any fee in connection with a candidate that has been submitted speculatively through any agency that has not been expressly instructed for a particular vacancy as part of our Preferred Supplier List. #J-18808-Ljbffr
Hospitality Team Member Apprentice (Level 2) employer: Leeds City College
Contact Detail:
Leeds City College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Team Member Apprentice (Level 2)
✨Tip Number 1
Familiarise yourself with the hospitality sector, especially front-of-house roles. Understanding the basics of customer service and food hygiene will give you a solid foundation to discuss during your interview.
✨Tip Number 2
Show enthusiasm for working in a fast-paced environment. Highlight any previous experience where you've thrived under pressure, as this role requires handling busy service times with a positive attitude.
✨Tip Number 3
Demonstrate your ability to work well with diverse groups of people. Share examples of how you've successfully interacted with both young people and adults, as this is crucial for the role.
✨Tip Number 4
Express your willingness to learn and grow within the role. Mention any specific skills you are eager to develop, such as operating a Barista coffee machine or enhancing your customer service techniques.
We think you need these skills to ace Hospitality Team Member Apprentice (Level 2)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Hospitality Team Member Apprentice position. Tailor your application to highlight relevant experiences and skills that align with the role.
Showcase Relevant Experience: In your CV and cover letter, emphasise any previous experience in hospitality or customer service. Mention specific examples where you have successfully interacted with customers or worked in a fast-paced environment.
Highlight Your Values: The company values trust, integrity, compassion, fairness, and inclusion. Make sure to reflect these values in your application by providing examples of how you embody them in your work and interactions with others.
Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you are passionate about working in hospitality. Discuss your eagerness to learn and grow within the role, and how you can contribute to the team.
How to prepare for a job interview at Leeds City College
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any relevant experiences or stories that highlight your passion for customer service and working in a fast-paced environment.
✨Demonstrate Teamwork Skills
Since this role involves working alongside a team, be prepared to discuss your experience in collaborative settings. Provide examples of how you've successfully worked with others to achieve common goals, especially in a customer-facing role.
✨Understand Health and Safety Standards
Familiarise yourself with basic health and safety regulations relevant to the hospitality sector. Be ready to discuss how you would ensure a safe and hygienic working environment, as this is crucial for the role.
✨Prepare Questions About the Role
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the position and helps you understand more about the team dynamics and expectations within the Printworks Kitchen & Bar.
