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For Companies At a Glance
- Tasks: Ensure a safe and welcoming environment for students, staff, and visitors on campus.
- Company: Join Luminate Education Group, dedicated to transformative education and training.
- Benefits: Enjoy 44 days annual leave, pension schemes, and employee wellbeing initiatives.
- Why this job: Make a positive impact while developing your skills in a supportive team.
- Qualifications: GCSEs in English and Maths; customer service skills are essential.
- Other info: Flexible working opportunities and professional development available.
Overview
This is a variable hours role based at Hornbeam Park Campus. We are seeking a Facilities Assistant to provide a safe and welcoming service for our students, staff and visitors on campus. You will act restoratively and ensure students and staff are wearing their ID cards in line with our Safeguarding Policy. The role supports the campus building requirements to ensure teaching and learning activities run effectively.
What You Will Do
- Work alongside the Facilities Assistant team and the Facilities Supervisor to ensure the smooth running of day-to-day campus operations.
- Provide effective guarding and patrolling of internal and external areas to maintain a safe and secure environment.
- Unlocking and locking up of the premises, including setting of the Intruder Alarm.
- Assist the site team and support Emergency Evacuation Procedures such as fire alarm activations and other emergencies.
- Support the Facilities Supervisor with on-site contractors and visitors, ensuring an understanding of College guidelines and procedures.
- Assist the team with any other duties such as occasional events and exam set-ups.
About You
- The most important attributes are a commitment to self-development and delivering outstanding customer service to our students and staff.
- Ability to stay focused on tasks and handle challenging situations in a calm and measured manner.
- English and Maths GCSE or equivalent is essential, with a willingness to take part in a First Aid at Work course and undertake mandatory online training.
- Having an SIA door supervision licence is desirable but not essential as training will be provided. Experience in an educational setting is advantageous.
Benefits
The group offers a range of benefits, including:
- Annual Leave: 44 days plus bank holidays (Curriculum and Management) and 37 days plus bank holidays (Curriculum support and business support).
- Pension schemes with generous employer contributions: Teachers’ Pension Scheme, Local Government Pension Scheme, People’s Pension Scheme.
- CPD Opportunities: Annual staff conference plus 2 additional staff development days, Qualifications Including PGCE, Apprenticeships, Leadership And Management Courses.
- Employee wellbeing initiatives: Family Friendly Policies, discounted onsite spa (Printworks) and gym (Park Lane).
- Travel and commuting: Discounted travel through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes.
- Flexible and hybrid working opportunities: Please speak to the recruiting manager regarding flexible opportunities as these differ between roles.
About Us
Luminate Education Group is a collection of education providers based in Yorkshire with a clear purpose: to make a positive difference through transformative education and training. We offer a wide range of vacancies across business support functions. We are committed to lifelong learning and investing in our workforce, with access to training and professional development.
Luminate Education Group consists of: Harrogate College, Keighley College, Leeds City College, Leeds Sixth Form College, Pudsey Sixth Form College, Leeds Conservatoire and University Centre Leeds.
Safeguarding
We are committed to safeguarding and welfare of all our students. All successful applicants must complete mandatory pre-employment checks, including an enhanced DBS check, online checks and two satisfactory references. It is a criminal offence to apply if you are barred from engaging in regulated activity with children.
Equality, Diversity and Inclusion
Our commitment to EDI in recruitment is central to our values. We aim to foster a fair, respectful and equitable workplace. Our recruitment processes ensure equal opportunities, reduce bias, and promote a diverse talent pool. For more on our EDI objectives, please click to learn more.
Recruitment Agencies
We do not accept unsolicited CVs or applications from agencies and will not be liable for fees in connection with candidates submitted speculatively through any agency not expressly instructed for a vacancy as part of our Preferred Supplier List.
Job Details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Management and Manufacturing
- Industries: Professional Training and Coaching
Location-related job alerts and postings are available on the careers page. This listing reflects active opportunities within the Leeds City College group and its colleges.
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Facilities Assistant (Variable Hours) employer: Leeds City College
Contact Detail:
Leeds City College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Assistant (Variable Hours)
✨Tip Number 1
Get to know the campus! Familiarise yourself with Hornbeam Park and its facilities. This will not only help you feel more comfortable during your interview but also show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing a safe and welcoming environment, think of examples from your past experiences where you've gone above and beyond for someone. We want to see that commitment to outstanding service!
✨Tip Number 3
Be ready for situational questions! You might be asked how you'd handle challenging situations or emergencies. Brush up on your problem-solving skills and think through scenarios that could happen on campus.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team at Luminate Education Group!
We think you need these skills to ace Facilities Assistant (Variable Hours)
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for providing a safe and welcoming environment shine through. We want to see that you genuinely care about supporting students and staff at our campus.
Tailor Your Application: Make sure to customise your application to highlight relevant experiences and skills that match the Facilities Assistant role. Mention any previous experience in educational settings or customer service that showcases your ability to handle challenging situations.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate applications that are easy to read and get straight to the heart of why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Leeds City College
✨Know Your Role
Make sure you understand the key responsibilities of a Facilities Assistant. Familiarise yourself with the job description, especially the importance of maintaining a safe environment and supporting emergency procedures. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since delivering outstanding customer service is crucial, think of examples from your past experiences where you've gone above and beyond for customers or colleagues. Be ready to discuss how you handle challenging situations calmly, as this will demonstrate your ability to manage stress effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. Prepare by thinking about how you would respond to situations like a fire alarm activation or dealing with a visitor who doesn't have their ID. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how the Facilities Assistant role contributes to the overall mission of the campus. This shows your enthusiasm and helps you gauge if the workplace is the right fit for you.
