Customer Service Representative in South Shields

Customer Service Representative in South Shields

South Shields Full-Time 24000 - 25500 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide exceptional customer service and support to our valued members.
  • Company: Join a leading financial services team dedicated to helping others.
  • Benefits: Competitive salary, growth opportunities, and rewards for your dedication.
  • Why this job: Make a real difference in people's lives while building your career.
  • Qualifications: Strong communication skills and a passion for helping others.
  • Other info: Dynamic work environment with opportunities for personal and professional growth.

The predicted salary is between 24000 - 25500 £ per year.

Ready to Build an Extraordinary Career in Financial Services? Join our dynamic team.

We are offering a competitive salary between £24,000 - £25,500, depending on your experience. Grow with us and be rewarded for your expertise and dedication.

How you will help us live our purpose: We have been helping our members save for their future and buy a home of their own since ****.

Customer Service Representative in South Shields employer: Leeds Building Society

Join our vibrant team as a Customer Service Representative, where you'll enjoy a competitive salary and a supportive work culture that prioritises employee growth and development. With a strong commitment to helping our members secure their financial futures, we offer unique opportunities for career advancement in a rewarding environment that values your contributions.
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Contact Detail:

Leeds Building Society Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Representative in South Shields

✨Tip Number 1

Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.

✨Tip Number 2

Prepare for the interview by researching common customer service scenarios. Think about how you would handle difficult customers or resolve conflicts, as these are key in our field.

✨Tip Number 3

Show your passion for helping others! During interviews, share stories that highlight your dedication to customer satisfaction. We love candidates who genuinely care about making a difference.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team.

We think you need these skills to ace Customer Service Representative in South Shields

Customer Service Skills
Communication Skills
Problem-Solving Skills
Attention to Detail
Empathy
Time Management
Teamwork
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in customer service. We want to see how your skills align with our mission of helping members save for their future.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about financial services and how you can contribute to our dynamic team.

Showcase Your Communication Skills: As a Customer Service Representative, communication is key. Use clear and concise language in your application to demonstrate your ability to connect with others.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates!

How to prepare for a job interview at Leeds Building Society

✨Know the Company Inside Out

Before your interview, take some time to research the company’s history and values. Understanding their mission in helping members save for their future will show your genuine interest and commitment to their purpose.

✨Showcase Your Customer Service Skills

Prepare specific examples from your past experiences where you’ve excelled in customer service. Highlight how you resolved issues or went above and beyond for customers, as this is crucial for a role in financial services.

✨Practice Common Interview Questions

Anticipate questions related to customer service scenarios, such as handling difficult customers or managing complaints. Practising your responses will help you feel more confident and articulate during the interview.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask thoughtful questions about the team dynamics or growth opportunities within the company. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.

Customer Service Representative in South Shields
Leeds Building Society
Location: South Shields
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