Leeds Building Society seeks a Service Operations Lead to guide 6 analysts in alerting, monitoring, and maintaining service health. You will drive incident management using Dynatrace, coordinating cross-team responses and communications during outages.
The role offers hybrid working with two days in the office and a chance to shape IT service excellence. We value strong leadership, cloud experience, ITIL familiarity, and stakeholder engagement to deliver reliable services and improve our
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Service Operations Lead — Incident Management & Coaching employer: Leeds Building Society
At LBS, we foster a vibrant work culture that prioritises personal and professional growth, making it an exceptional place for the Director In-Business Risk role. With a commitment to supporting your career aspirations, we provide ample opportunities for development and a collaborative environment where you can truly thrive. Located in a dynamic setting, our organisation not only values your contributions but also encourages you to shape a fulfilling career path.
