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- Tasks: Assist customers with savings products and provide top-notch service.
- Company: Join Leeds Building Society, a customer-focused and supportive team.
- Benefits: Enjoy a colleague bonus, matched pension contributions, and generous holidays.
- Other info: Great opportunity for career growth in a friendly environment.
- Why this job: Make a difference in customers' lives while developing your skills.
- Qualifications: Customer service experience and proficiency in Microsoft 365 required.
The predicted salary is between 24000 - 28000 £ per year.
Leeds Building Society is seeking a customer-focused team member for their Leeds Branch. In this role, you will assist customers with savings products and services, ensuring high-quality service and support.
Ideal candidates should have:
- Experience in customer service
- Strong attention to detail
- Proficiency in Microsoft 365 tools
In return, you will receive a variety of benefits, including:
- A colleague bonus of up to 12%
- Matched pension contributions
- Generous holiday allowances
This position does not support visa sponsorship.
Branch Customer Service Advisor – Savings & Accounts in Rothwell employer: Leeds Building Society
Contact Detail:
Leeds Building Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Customer Service Advisor – Savings & Accounts in Rothwell
✨Tip Number 1
Get to know the company! Research Leeds Building Society and their values. When you understand what they stand for, you can tailor your approach and show them you're a perfect fit for their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a Branch Customer Service Advisor and how you'd handle them. This will help you shine during any interviews or assessments.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application. Plus, it shows you're genuinely interested in joining our team at Leeds Building Society.
We think you need these skills to ace Branch Customer Service Advisor – Savings & Accounts in Rothwell
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can bring your unique flair to the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping customers with savings products and how your attention to detail makes you a perfect fit for our team.
Showcase Your Microsoft 365 Skills: Since proficiency in Microsoft 365 tools is key, mention any specific experiences you have with these applications. We love seeing candidates who are tech-savvy and ready to hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Leeds Building Society!
How to prepare for a job interview at Leeds Building Society
✨Know Your Stuff
Before the interview, make sure you understand the savings products and services offered by Leeds Building Society. Brush up on common customer queries and how to address them. This will show your genuine interest in the role and help you stand out.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about specific situations where you went above and beyond for a customer. This will demonstrate your ability to deliver high-quality service, which is crucial for this role.
✨Be Detail-Oriented
Since attention to detail is key in this position, be ready to discuss how you ensure accuracy in your work. You might want to mention any tools or methods you use to stay organised and precise, especially when handling customer accounts.
✨Familiarise Yourself with Microsoft 365
As proficiency in Microsoft 365 tools is required, take some time to brush up on these applications. Be prepared to discuss how you've used them in previous roles, whether it's for managing data, creating reports, or communicating with customers.