At a Glance
- Tasks: Provide expert mortgage advice and support customers via phone.
- Company: Leading financial service provider with a purpose-focused team.
- Benefits: Hybrid working, annual bonus, matched pension contributions, and extra perks.
- Why this job: Join a dynamic team and help customers achieve their mortgage goals.
- Qualifications: Experience in customer service and knowledge of mortgage products.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 36000 - 60000 Β£ per year.
A leading financial service provider is looking for a Mortgage Consultant in Newcastle upon Tyne. This role involves providing expert advice on mortgage products via a telephony channel while meeting regulatory requirements. You will build relationships with customers and support them in switching products or managing existing mortgages.
The position offers hybrid working, an annual bonus, matched pension contributions, and additional benefits like holiday and mortgage products. Apply now to join a purpose-focused team!
Hybrid Mortgage Advisor (Phone-Based) in Newcastle upon Tyne employer: Leeds Building Society
Contact Detail:
Leeds Building Society Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Hybrid Mortgage Advisor (Phone-Based) in Newcastle upon Tyne
β¨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector, especially those who work in mortgage advisory. A friendly chat can lead to insider info about job openings or even a referral.
β¨Tip Number 2
Practice your phone skills! Since this role is phone-based, get comfortable with discussing mortgage products over the phone. Role-play with a friend or record yourself to refine your pitch and build confidence.
β¨Tip Number 3
Research the company! Familiarise yourself with the leading financial service provider's values and products. This will help you tailor your conversations and show that you're genuinely interested in joining their purpose-focused team.
β¨Tip Number 4
Apply through our website! We make it easy for you to submit your application directly. Plus, it shows you're keen on being part of our team. Donβt miss out on the chance to land that hybrid Mortgage Advisor role!
We think you need these skills to ace Hybrid Mortgage Advisor (Phone-Based) in Newcastle upon Tyne
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in mortgage advice and customer service. We want to see how your skills match the role, so donβt be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why youβre passionate about helping customers with their mortgage needs and how you can contribute to our purpose-focused team.
Showcase Your Communication Skills: Since this is a phone-based role, we need to see that you can communicate clearly and effectively. Use your application to demonstrate your ability to build relationships and provide expert advice.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. Itβs the best way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Leeds Building Society
β¨Know Your Mortgage Products
Make sure you brush up on the various mortgage products available in the market. Understand the differences between fixed-rate, variable-rate, and interest-only mortgages. This knowledge will help you answer questions confidently and demonstrate your expertise.
β¨Practice Your Communication Skills
Since this role is phone-based, effective communication is key. Practice speaking clearly and concisely about mortgage options. You might even want to do mock calls with a friend to get comfortable explaining complex concepts in simple terms.
β¨Understand Regulatory Requirements
Familiarise yourself with the regulatory requirements that govern mortgage advice. Being able to discuss compliance and how it impacts customer interactions will show that you take the role seriously and are prepared to uphold industry standards.
β¨Build Rapport with Customers
Think about how you can build relationships over the phone. Prepare examples of how you've successfully connected with clients in the past. Showing that you can empathise and understand customer needs will set you apart from other candidates.