Leeds Building Society is seeking a Senior Service Designer to translate our CX strategy into practical, testable designs across mobile, digital, contact centre and branch. You’ll design inclusive end-to-end services that balance member needs with colleague experience and operational realities.
You’ll collaborate across insight, design, technology and operations to deliver seamless experiences while ensuring compliance and accessibility, across mortgages, savings and related services.
#J-18808-Ljbffr
Senior Service Designer: Shape Inclusive, End-to-End CX in Leeds employer: Leeds Building Society
At LBS, we foster a vibrant work culture that prioritises personal and professional growth, making it an exceptional place for the Director In-Business Risk role. With a commitment to supporting your career aspirations, we provide ample opportunities for development and a collaborative environment where you can truly thrive. Located in a dynamic setting, our organisation not only values your contributions but also encourages you to shape a fulfilling career path.
