Leeds Building Society is seeking a Service Architect to lead design of customer and colleague experiences. You will develop service design architecture components, including standards, patterns and end-to-end service models, ensuring solutions are human-centred, accessible and sustainable.
The role focuses on shaping enterprise service experiences beyond individual journeys, and you will engage with senior leaders across CX, Technology, Operations and Risk.
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Senior Service Design Architect for Enterprise CX in Leeds employer: Leeds Building Society
At LBS, we foster a vibrant work culture that prioritises personal and professional growth, making it an exceptional place for the Director In-Business Risk role. With a commitment to supporting your career aspirations, we provide ample opportunities for development and a collaborative environment where you can truly thrive. Located in a dynamic setting, our organisation not only values your contributions but also encourages you to shape a fulfilling career path.
