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For Companies At a Glance
- Tasks: Guide customers through mortgage enquiries and assist with Agreement In Principle appointments.
- Company: Leading financial institution focused on excellent customer service.
- Benefits: Annual bonus, matched pension contributions, and home working flexibility after training.
- Why this job: Join a supportive team while gaining your CeMAP qualification and enhancing your career.
- Qualifications: Customer service experience and commitment to studying for CeMAP qualification.
- Other info: Enjoy a flexible work environment with great growth opportunities.
The predicted salary is between 28800 - 48000 £ per year.
A leading financial institution is seeking a Mortgage Assessor to provide excellent service to their customers via telephony. This role involves guiding customers through mortgage enquiries and assisting with Agreement In Principle appointments.
The ideal candidate will have customer service experience and be committed to studying for their CeMAP qualification.
The position offers a supportive work environment with numerous benefits including an annual bonus and matched pension contributions. Home working flexibility is available after an initial on-site training period.
Hybrid Mortgage Assessor: CeMAP Path employer: Leeds Building Society
Contact Detail:
Leeds Building Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Mortgage Assessor: CeMAP Path
✨Tip Number 1
Network like a pro! Reach out to people in the mortgage industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your phone skills! Since this role involves guiding customers via telephony, get comfortable with mock calls. Role-play with friends or family to build your confidence and refine your customer service approach.
✨Tip Number 3
Show your commitment to learning! Mention your plans for the CeMAP qualification during interviews. It shows you're serious about your career and ready to grow within the company.
✨Tip Number 4
Apply through our website! We’ve got all the latest job listings, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Hybrid Mortgage Assessor: CeMAP Path
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant qualifications. We want to see how your skills align with the Mortgage Assessor role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about becoming a Mortgage Assessor and how you plan to tackle the CeMAP qualification. Let us know what makes you the perfect fit for our team.
Showcase Your Communication Skills: Since this role involves guiding customers over the phone, it’s crucial to demonstrate your communication skills in your application. Use clear and concise language, and make sure to convey your enthusiasm for helping customers with their mortgage enquiries.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Leeds Building Society
✨Know Your Mortgage Basics
Before the interview, brush up on your mortgage knowledge. Understand key terms and processes, especially those related to Agreement In Principle. This will show your potential employer that you're serious about the role and ready to assist customers effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think of specific situations where you resolved issues or went above and beyond for a customer. This will demonstrate your commitment to delivering top-notch service in the mortgage sector.
✨Express Your Commitment to CeMAP
Since the role requires you to study for your CeMAP qualification, be ready to discuss your plans for this. Share how you intend to balance work and study, and express your enthusiasm for gaining this qualification. It shows dedication and a proactive attitude.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the training process, team dynamics, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
