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For Companies At a Glance
- Tasks: Assist customers, open savings accounts, and manage branch services.
- Company: Prominent building society in Harrogate with a strong community focus.
- Benefits: Annual bonus, matched pension contributions, and flexible hours.
- Why this job: Join a supportive team and make a difference in customers' lives.
- Qualifications: Customer service experience, strong numeracy skills, and Microsoft Office proficiency.
- Other info: Great opportunity for career growth in a friendly environment.
The predicted salary is between 13 - 16 £ per hour.
A prominent building society in Harrogate is seeking a part-time Customer Service Representative to assist customers at the branch. This role involves opening savings accounts, providing branch-based services, and managing administrative tasks.
Ideal candidates will have:
- Customer service experience
- Strong numeracy skills
- Proficiency with Microsoft Office
This position offers benefits such as an annual bonus and matched pension contributions.
Part-Time Customer Services Associate — Harrogate employer: Leeds Building Society
Contact Detail:
Leeds Building Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Customer Services Associate — Harrogate
✨Tip Number 1
Make sure to research the building society before your interview. Knowing their values and services will help you connect with the interviewer and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle difficult customers or tricky situations, as this will demonstrate your problem-solving skills during the interview.
✨Tip Number 3
Dress smartly for your interview. First impressions matter, and looking professional can set a positive tone right from the start.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the position. And remember, apply through our website for the best chance!
We think you need these skills to ace Part-Time Customer Services Associate — Harrogate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can bring your unique flair to our team, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your background aligns with what we’re looking for. Keep it friendly and professional – we love a good story!
Show Off Your Skills: Since strong numeracy skills and Microsoft Office proficiency are key for this role, make sure to mention any specific experiences or projects where you've used these skills. We want to know how you can contribute to our branch!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Leeds Building Society
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share examples of how you've handled difficult customers or resolved issues in the past. This will show that you understand the importance of customer satisfaction.
✨Familiarise Yourself with the Company
Do a bit of research on the building society and its values. Knowing their mission and what they stand for can help you tailor your answers and demonstrate that you're genuinely interested in the role.
✨Show Off Your Numeracy Skills
Since the role requires strong numeracy skills, be prepared to discuss your experience with numbers. You might even want to practice some basic calculations or scenarios that could come up in the job, just to feel confident.
✨Get Comfortable with Microsoft Office
Make sure you're familiar with Microsoft Office, especially Excel and Word. If you have any specific experiences using these tools in previous jobs, be ready to talk about them. It’ll show that you’re prepared for the administrative tasks involved.
