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- Tasks: Support colleagues throughout their journey with high-quality service and assistance.
- Company: Join Leeds Building Society, a purpose-driven organisation helping people achieve home ownership since 1875.
- Benefits: Enjoy flexible working, an annual bonus, matched pension contributions, and generous holiday allowances.
- Other info: Hybrid work options available; we value diversity and inclusivity in our workplace.
- Why this job: Be part of a supportive culture focused on personal growth and making a real impact.
- Qualifications: Experience in HR or customer service is a plus; strong communication and organisational skills are essential.
The predicted salary is between 28800 - 42000 £ per year.
Hybrid working pattern and flexible working arrangements considered.
Reference:
6164
Closing Date:
23 July 2025
How you\’ll help us live our purpose
We\’ve been helping our members save for their future and buy a home of their own since 1875. By joining us, you\’ll play a big role in helping us to put home ownership within reach of more people, generation after generation.
It\’s a purpose that drives everything we do and one we\’re proud of. And you can play your part too – join us as a Colleague Services Co-Ordinator reporting into the Colleague Services Team Leader.
How you\’ll make a difference
Our colleagues deserve a great service, we\’re passionate about enabling our colleagues to perform at their best.
Working as part of a centralised Colleague Services team, you will support the People function to enable our colleagues to perform at their best through the delivery of a high-quality service throughout the colleague lifecycle.
This is an excellent opportunity to gain a real understanding of how the People function works.
What will you bring to the role?
- Experience of working in an HR or customer-facing team is an advantage but not essential.
- Ability to prioritise and work to deadlines, within set service standards and organisational procedures.
- Strong organisational and time management skills
- Excellent attention to detail.
- Strong analytical and problem-solving skills
- Able to communicate confidently with all levels within the business
- Excellent verbal and written communication skills
- Interpersonal skills
- Ability to maintain high personal and professional standards, exercising integrity and confidentiality.
And in return, you\’ll get the best from us:
- An annual colleague bonus of up to 12%
- Matched pension contributions of up to 10%
- 26 days holiday, plus bank holidays and holiday purchase scheme of up to 5 days each year
- Colleague Mortgage and Saver products
- Electric vehicle scheme/ Cycle to Work scheme
- 2 days\’ volunteering per year
We\’ll give you a place to belong with the support to learn, develop and shape a meaningful career.
Why choose Leeds Building Society?
Our business is centred around our people. Our colleagues are at the heart of everything we do and we\’re extremely proud of our Inclusive Employers Gold accreditation in 2023. We\’re committed to equal opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
You\’ll be joining a truly purpose-focused culture which helped us win the Leading with Purpose award at the 2023Business Culture Awards . This recognises the progress we\’re making to embed our purpose with our colleagues, and the actions we\’ve taken to put home ownership within reach of more people, generation after generation.
Why wait? Apply now
We\’d love to hear from you. But don\’t wait around – we may close the advert early and we\’d hate for you to miss out.
Leeds Building Society is devoted to creating a culture and workplace that is representative of the communities we serve. If you\’d like to work with us but are unsure if you meet the full criteria for a role, please contact the recruiter as we\’d like to find out more about the skills and experience that you could bring to the Society. We\’re committed to supporting you to be at your best and if you\’d like to discuss any reasonable adjustments, please reach out to us on careers@leedsbuildingsociety.co.uk .
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Colleague Services Co-ordinator employer: Leeds Building Society
Contact Detail:
Leeds Building Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Colleague Services Co-ordinator
✨Tip Number 1
Familiarise yourself with the core values and mission of Leeds Building Society. Understanding their commitment to helping people achieve home ownership will allow you to align your responses during interviews with their purpose-driven culture.
✨Tip Number 2
Network with current or former employees on platforms like LinkedIn. Engaging with them can provide insights into the company culture and the specific expectations for the Colleague Services Co-ordinator role, which can be invaluable during your application process.
✨Tip Number 3
Prepare examples from your past experiences that demonstrate your organisational skills and ability to work under pressure. The role requires strong time management and attention to detail, so having concrete examples ready will help you stand out.
✨Tip Number 4
Showcase your communication skills by being clear and confident in all interactions with the recruitment team. Whether it's during a phone call or an interview, demonstrating your ability to communicate effectively will reflect well on your suitability for the role.
We think you need these skills to ace Colleague Services Co-ordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Colleague Services Co-ordinator position. Tailor your application to highlight how your skills and experiences align with what they are looking for.
Highlight Relevant Experience: Even if you don't have direct HR experience, emphasise any customer-facing roles or transferable skills that demonstrate your ability to communicate effectively, manage time, and solve problems. Use specific examples to illustrate your capabilities.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your passion for the role and the company's mission. Mention why you want to work for Leeds Building Society and how you can contribute to their purpose of making home ownership accessible.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. Ensure that your documents are well-organised and clearly formatted to make a positive impression.
How to prepare for a job interview at Leeds Building Society
✨Understand the Company’s Purpose
Before your interview, take some time to research Leeds Building Society and their mission. Understanding their commitment to helping people achieve home ownership will allow you to align your answers with their values during the interview.
✨Showcase Your Organisational Skills
As a Colleague Services Co-ordinator, strong organisational skills are crucial. Be prepared to discuss specific examples from your past experiences where you successfully managed multiple tasks or projects, demonstrating your ability to prioritise effectively.
✨Prepare for Behavioural Questions
Expect questions that assess your interpersonal skills and problem-solving abilities. Use the STAR method (Situation, Task, Action, Result) to structure your responses, providing clear examples of how you've handled challenges in previous roles.
✨Emphasise Communication Skills
Since the role involves communicating with various levels within the business, be ready to discuss how you’ve effectively communicated in past positions. Highlight any experience you have in customer-facing roles or HR settings to demonstrate your confidence and clarity in communication.