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For Companies At a Glance
- Tasks: Assist clients with savings inquiries and provide top-notch customer service.
- Company: Reputable financial institution in Hull with a strong community focus.
- Benefits: Competitive pay, supportive team environment, and opportunities for growth.
- Why this job: Make a difference by helping others achieve their financial goals.
- Qualifications: Strong attention to detail and previous customer service experience required.
- Other info: Join a dynamic team where your contributions truly matter.
The predicted salary is between 28800 - 43200 £ per year.
A well-established financial institution in Hull is looking for a customer service representative to assist clients with savings account inquiries and products. You will be responsible for maintaining accurate records, conducting calls, and performing daily administration.
The ideal candidate should possess:
- Strong attention to detail
- Resilience in challenging situations
- Prior customer service experience
This is an excellent opportunity for someone passionate about helping others achieve their financial goals and contribute to organizational success.
Branch Customer Advisor – Service, Savings & Support employer: Leeds Building Society
Contact Detail:
Leeds Building Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Customer Advisor – Service, Savings & Support
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think about common scenarios you might face as a Branch Customer Advisor and how you'd handle them. Role-playing with a friend can really boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and even a foot in the door for that dream job.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Branch Customer Advisor – Service, Savings & Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can help clients with their savings inquiries, so don’t be shy about showcasing your attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping others achieve their financial goals. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Resilience: In the world of customer service, challenges are part of the job. Share examples in your application where you've successfully navigated tough situations. We appreciate candidates who can stay calm under pressure!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and we’ll get your application right into our system. Let’s make this happen together!
How to prepare for a job interview at Leeds Building Society
✨Know Your Stuff
Before the interview, make sure you brush up on the financial products and services offered by the institution. Familiarise yourself with common savings account inquiries and be ready to discuss how you would assist clients in achieving their financial goals.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you successfully handled customer inquiries or resolved issues. Highlight your attention to detail and resilience in challenging situations, as these are key traits for the role.
✨Practice Active Listening
During the interview, demonstrate your ability to listen actively. This means not just hearing the questions but also responding thoughtfully. It shows that you value the conversation and are genuinely interested in helping clients.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
