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- Tasks: Create forecasts and resource plans to meet customer demand and enhance service delivery.
- Company: Join a purpose-driven organisation focused on making home ownership accessible for all.
- Benefits: Enjoy hybrid working, competitive bonuses, generous holiday, and pension contributions.
- Why this job: Make a real impact by optimising resources for a better customer experience.
- Qualifications: Experience in resource planning and strong analytical skills required.
- Other info: Be part of an inclusive culture with excellent career development opportunities.
The predicted salary is between 30000 - 40000 £ per year.
We've been helping our members save for their future and buy a home of their own since 1875. By joining us, you'll play a big role in helping us to put home ownership within reach of more people, generation after generation.
It's a purpose that drives everything we do and one we're proud of. As a Planning Optimisation Analyst, you'll play a key role in helping us deliver for our members and colleagues by ensuring we have the right resources in place to meet customer demand across our Customer Division. Role can be based at either our Leeds head office or Newcastle-upon-Tyne, Cobalt Business Park on a hybrid basis.
Our Planning Optimisation Analyst is responsible for creating and maintaining workload volume forecasts and modelling colleague resource requirements across customer-facing teams. This includes analysing volumes such as new mortgage and savings account openings and translating insights into practical, actionable workforce resource plans.
You'll work closely with key stakeholders across the business and make full use of our workforce management tools. Your forecasts will inform hiring strategies and workforce decisions, ensuring we're well positioned to meet changing business demands while continuing to deliver a great customer experience.
What you'll bring to the role:
- Experience of working in a Resource Planning function in a front office or back office environment
- Exposure to Work Force Management solutions (preferably Calabrio)
- Proven analytical skills, including intermediate Excel proficiency.
- Confident communicator and experienced with senior stakeholder engagement/presentations.
- Ability to work independently and at pace, staying calm and adaptable as priorities shift.
And in return, you'll get the best from us:
- An annual colleague bonus of up to 12%
- Hybrid working with 60% of your time at home
- Matched pension contributions of up to 10%
- 26 days holiday, plus bank holidays and holiday purchase scheme of up to 5 days each year
- Colleague Mortgage and Saver products
- Electric vehicle scheme
- 2 days' volunteering per year
We'll give you a place to belong with the support to learn, develop and shape a meaningful career.
Why choose us?
Our business is centred around our people. Our colleagues are at the heart of everything we do, as shown by our Inclusive Employers Gold accreditation in 2023 and 2025. We're committed to equal opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
You'll be joining a truly purpose-focused culture which helped us win the Leading with Purpose award at the 2023 Business Culture Awards. This recognises how we've embedded our purpose with our colleagues, and the actions we've taken to put home ownership within reach of more people, generation after generation.
Closing Date: Monday 4th May 2026
We'd love to hear from you. But don't wait around - we may close the advert early and we'd hate for you to miss out.
We're devoted to creating a culture and workplace that is representative of the communities we serve. If you'd like to work with us but are unsure if you meet the full criteria for a role, please contact the recruiter so we can find out more about your skills and experience. We're committed to supporting you to be at your best - to discuss any reasonable adjustments we could make, please contact us.
Planning Optimisation Analyst in Bradford employer: Leeds Building Society
Contact Detail:
Leeds Building Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planning Optimisation Analyst in Bradford
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at networking events. Ask them about their experiences and any tips they might have for landing the Planning Optimisation Analyst role.
✨Tip Number 2
Prepare for interviews by practising common questions related to resource planning and analytical skills. We recommend using the STAR method to structure your answers, showcasing your experience in a clear and concise way.
✨Tip Number 3
Showcase your analytical prowess! Bring examples of your previous work with workload volume forecasts and resource planning to the interview. This will demonstrate your ability to translate insights into actionable plans.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our purpose-driven team.
We think you need these skills to ace Planning Optimisation Analyst in Bradford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping others shine through. We want to see how our purpose resonates with you and how you can contribute to making home ownership accessible for more people.
Be Specific About Your Skills: Highlight your experience in resource planning and any relevant tools you've used, like Calabrio. We love seeing concrete examples of how your analytical skills and Excel proficiency have made a difference in your previous roles.
Tailor Your Application: Make sure to customise your application to reflect the key responsibilities of the Planning Optimisation Analyst role. Show us how your past experiences align with the tasks you'll be tackling here at StudySmarter.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at Leeds Building Society
✨Know Your Numbers
As a Planning Optimisation Analyst, you'll be dealing with forecasts and resource planning. Brush up on your analytical skills and Excel proficiency before the interview. Be ready to discuss how you've used data to inform decisions in previous roles.
✨Stakeholder Engagement is Key
This role involves working closely with stakeholders. Prepare examples of how you've successfully communicated with senior management or cross-functional teams. Highlight your experience in presenting insights and recommendations clearly and confidently.
✨Understand Their Purpose
Familiarise yourself with the company's mission of making home ownership accessible. Show genuine interest in their purpose during the interview. Discuss how your skills can contribute to this goal and align with their values.
✨Be Ready for Adaptability Questions
The job requires staying calm and adaptable as priorities shift. Think of specific instances where you've had to adjust your plans quickly. Share how you managed those changes while still delivering results, showcasing your ability to thrive in a dynamic environment.