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- Tasks: Support students with advice and admin tasks in a vibrant university setting.
- Company: Join Leeds Beckett University, a progressive institution focused on student success.
- Benefits: Enjoy great perks like generous holidays, pension schemes, and subsidised fitness facilities.
- Why this job: Make a real impact in students' lives while working in a friendly, creative team.
- Qualifications: Experience in customer service or higher education is essential; strong communication skills are a must.
- Other info: This role requires onsite work at two campuses, Monday to Friday, 9 to 5.
The predicted salary is between 28800 - 48000 £ per year.
Leeds Beckett University is seeking a friendly, enthusiastic, and highly customer-focussed individual to work within our Student Services Centres. The role holder will join the Student Services Directorate, providing a range of proactive advice and administrative support to students, staff and visitors, through a range of interventions, including telephone, email, frontline delivery and campaigns.
This is an exciting opportunity to make a real difference and become part of a highly motivated and progressive team within Student Services. The ideal applicant will have experience working within a busy customer-focused environment or higher education. They will be a strong team player, have excellent communication skills, and be passionate about the delivery of outstanding customer service and continuous improvement.
You should be a flexible individual who can work across our two campuses in the city centre and Headingley. The role requires onsite working during our opening hours between 9 and 5 Mon-Fri. We are unable to offer remote or flexible working.
Interested applicants can find out more about the team by visiting our dedicated webpage or by contacting Nate Gall (Student Life Coordinator) at n.gall@leedsbeckett.ac.uk. If you’re looking to join a friendly, supportive, and creative team, dedicated to ensuring students are at the heart of everything we do, we’d love to hear from you.
Working here means you’ll have access to a wide range of benefits including our generous pension schemes, excellent holiday entitlements, flexible working, reduced study fees, subsidised fitness facilities and a lot more. We welcome applications from all individuals and particularly from black and minority ethnic candidates as members of these groups are currently under-represented at this level of post. All appointments will be based on merit.
Student Services Officer (Fixed term to 29/05/2026) employer: Leeds Beckett University
Contact Detail:
Leeds Beckett University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Services Officer (Fixed term to 29/05/2026)
✨Tip Number 1
Familiarise yourself with the specific services offered by Leeds Beckett University. Understanding their student services and how they operate will help you demonstrate your enthusiasm and knowledge during any interviews or discussions.
✨Tip Number 2
Reach out to current or former Student Services Officers if possible. They can provide insights into the role and the team dynamics, which can be invaluable when preparing for your application and potential interview.
✨Tip Number 3
Highlight your customer service experience in your conversations. Since the role is highly customer-focused, sharing specific examples of how you've successfully handled customer interactions can set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss your flexibility and adaptability. The job requires working across two campuses, so showcasing your ability to manage different environments and tasks will demonstrate that you're a great fit for the role.
We think you need these skills to ace Student Services Officer (Fixed term to 29/05/2026)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Student Services Officer position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Experience: Emphasise any previous experience in customer service or higher education settings. Provide specific examples of how you've successfully supported students or worked in a busy environment, showcasing your communication and teamwork skills.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your enthusiasm for the role and the university. Mention your passion for outstanding customer service and continuous improvement, and explain why you want to be part of their team.
Double-Check Your Application: Before submitting, ensure that all sections of your application are complete and accurate. Pay attention to detail, as incomplete applications will not be shortlisted. Review your CV and cover letter for any errors or omissions.
How to prepare for a job interview at Leeds Beckett University
✨Show Your Customer Service Skills
As a Student Services Officer, you'll be interacting with students and staff regularly. Be prepared to share specific examples of how you've provided excellent customer service in previous roles, especially in busy environments.
✨Demonstrate Team Spirit
This role requires a strong team player. Highlight your experiences working collaboratively with others, and discuss how you contribute to a positive team dynamic. Mention any specific projects where teamwork was essential.
✨Communicate Clearly and Confidently
Excellent communication skills are crucial for this position. Practice articulating your thoughts clearly and confidently. You might want to prepare answers to common interview questions that showcase your communication abilities.
✨Research the University and Its Values
Familiarise yourself with Leeds Beckett University’s mission and values. Understanding their commitment to student support will help you align your answers with what they are looking for in a candidate, showing that you're genuinely interested in the role.